I drop-ship ship some items in my store. My issue is how the shipping methods and shipping costs are reported in the email sent to the drop-shipper (and me) and how they are displayed in the Admin when reviewing/printing an order with multiple suppliers with multiple shipping methods.
I would like to know what others do.
The problems are:
- The default email that goes to the drop-shipper indicates on the bottom, the shipping cost (the amount charged to customer). This is irrelevant. What the drop-shipper needs to know is the method selected for shipment. Does not need to know what the customer paid.
Has anyone modified the default email to drop-shippers to include the shipping method selected by the customer? How can this be done? Where would the information come from? It was there in the cart.
Also, is there a way to have a different email for each supplier?
- The order invoice, when viewed in the admin, summarizes all the shipping methods at the top where it says:Shipping Method, ie: FedEx Ground, Priority. And, the total of the shipping charges at the bottom.
You can’t tell from the default invoice which shipping method goes with which Suppler/Product and the amount for each method.
Has anyone modified the invoice to show this? And, what would be a good layout to include this information?
Thanks for any input on this.