The main place this would be useful would be for the customers on CS Cart sites, of course. But it would also be great if the talented CS Cart code monkeys would enable it in these here user forums to avoid seemingly random log outs and lost posts.
The reasons this no doubt simple change would be fantastic for sales conversions and customer retention are as follows:
- It would dramatically slash the number of customers who have to go through the less than ideally designed and rather unreliable ‘forgot password’ process. I’ve found that often (and have replicated this myself), it simply doesn’t work for whatever reason, and sends you in an endlessly frustrating loop.
- Due to the fact that the CS Cart cookie closes the session, logs the user out and deletes cart data when customers close a tab/window, either intentionally or not.
- To save customers the time and trouble of having to make the effort to type their email address and password into yet another website.
I imagine it would be simple to change ‘remember me’ to ‘yes’ by default, and would have a measurably positive effect on sales and customer satisfaction for everyone who uses CS Cart, not just my company.