display decline reason

General General Questions
1

I used authorize.net. Does anyone know how to get the payment processor response to display when customer gets credit card declined?



For example: The transaction resulted in an AVS mismatch. The address provided does not match billing address of cardholder.



Thanks in advance.

2

I had cs-cart development team do this for me, it was $105. Not bad at all since it has helped my customers get there orders corrected and processed.

3

In skins/YOUR_SKIN/customer/orders_pages/order_status.tpl, [COLOR=Red]change[/COLOR]:

{if $display == "view"}
{$order_status_descr.$status}[COLOR=Red]…to…[/COLOR]

{if $display == "view"}
{$order_status_descr.$status}{if $order_status_descr.$status == "Declined"} - {$order_info.payment_info.descr_avs}.{/if}This will display something like:



Status: Declined - No Match on Address (Street) or ZIP.

4

I think it works very well. Now, the customer can now correct their own problem and pay again. Thanks a lot!