Hi everyone,
I have noticed a strange thing is happening when I get an order of discounted products. I have a SaleItems category where I put all my discounted products (list price bigger than price). But sometimes I get an order which shows the products field with a UnitPrice column(list price), a Discount column(the discount value), a Subtotal column(price) and sometimes I get an order which shows the products field without the Discount column but the UnitPrice with the final price(discounted).
I cannot figure out which difference make cs-cart to choose whether or not to show the Discount column…
Please give me a hint, is there something I don't see ???
Hello Dioskouros,
The problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.
—
Pavel Zyukin
CS-Cart Support team
If no items have a price less than list_price then there would be no discount amount and hence no column (guessing).