default checkout steps begin at "payment methods" but not "shipping methods" first.

I can see that CS-CART checkout is like after a customer login to checkout, the step of the checkout default goes to “payment methods” right away but not begin with “shipping methods”, I need the default goes to “shipping methods” first as I have more than one shipping methods for customers to choose from. Please help. thanks.

Hello bonafide2001,

Thank you for your message.

By default, CS-Cart should open the step with shipping methods first. Unfortunately, I cannot tell why you see the step with payment methods before. The problem requires examination on your server. Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.

Thank you.

Pavel Zyukin

CS-Cart Support team