Data Feed Ftp Username And Password Does Not Save

Store Builder in detail Issues & Troubleshooting
#1

Hi,

Trying to setup different datafeeds for different search engines but for some reason the FTP username and password keeps going back to my admin default username password whenever i try to update it. Please let me know what I can do to make sure i can save a new username and password for each different data feed to upload to different servers using FTP?

Just a recap, I'm trying to create a BizRate data feed on top of the Google Datafeed i have and for some reason the Bizrate keeps using the same username and password for the FTP server option, need to input a Bizrate server name, username and password but CS-Cart will not allow me to save a new one for each data feed.

Thanks.

#2

Hi,

Trying to setup different datafeeds for different search engines but for some reason the FTP username and password keeps going back to my admin default username password whenever i try to update it. Please let me know what I can do to make sure i can save a new username and password for each different data feed to upload to different servers using FTP?

Just a recap, I'm trying to create a BizRate data feed on top of the Google Datafeed i have and for some reason the Bizrate keeps using the same username and password for the FTP server option, need to input a Bizrate server name, username and password but CS-Cart will not allow me to save a new one for each data feed.

Thanks.

There is no such well-known issue. Please contact us via HelpDesk and provide temporary FTP access to your server so that we could examine the issue in more details.

#3

It works correctly on demo website. Please provide us with the temporary FTP access so that we can check the issue

#4

Where do I provide FTP access information?

#5

CS-Cart,

Just contacted via HelpDesk and provided FTP access.

Thanks.

#6

CS-Cart,

Just contacted via HelpDesk and provided FTP access.

Thanks.

We will contact you soon. Thanks

#7

Got an email from CS-Cart stating to add the authorization FTP info though the CS-Cart Access Information. We already added that information and it should be accessed with no problem. Let me know if you need any other information.

#8

Never mind, got it working. Browser problem, had to turn-off auto-fill.

#9

Never mind, got it working. Browser problem, had to turn-off auto-fill.

Thank you for keeping us informed