customer view order - start comunication

We are using cs-cart 2.1.1

When a customer goes to view thier orders, click on order, then clicks on start comunication. They write what ever message. the message shows on the main admin page along with the reviews , etc.

Is there a way to have these comunication go to an email also? I see that Comments and reviews can go to email.

Thanks for any help,

David DeWitt

Hello David,

Thank you for your message.

Some code modifications are required to implement this feature. We would be happy to assist you in this matter within our technical support service. Please contact us via Customer Help Desk if you have support credits or an active support period.

Anastasiya Kozlova

CS-Cart Support team

Well my bad, I was testing this on my development system. maybe I did not have all the email working. I found out after working on our live system that the order comiunication are sent to what ever you have set up as the “Order department e-mail address” .

Thanks again,