I started a ticket a few days ago and did not get an automated acknowledgement, even after posting a few additional messages to the case. Is the automated response no longer standard or is support severely backlogged?
I started a ticket a few days ago and did not get an automated acknowledgement, even after posting a few additional messages to the case. Is the automated response no longer standard or is support severely backlogged?
To follow up, I got a response this morning so they're on the job and with decent response time.