Using paypal Pro, credit card transactions are failing. Reason given is "mismatch in element “EXPMONTH”.
The customer is using a Mastercard which does not have a expiration month on the card and the form has no place to enter an expiration month.
Any ideas?
Thanks
Scott
Can anyone at least give me an idea if this is a CS-Cart issue or a Paypal issue?
We receive multiple payments every day using Paypal Pro with VISA, Mastercard, Amex, Discover cards (currently running on CS-Cart Version 2.1.1).
If setup correctly it will work without problems.
Search the Bugtracker for "mismatch in element “EXPMONTH” " as there was mention of this months back as I recall. It may only effect older versions of CS-Cart.
It is most always a benefit to yourself to state the exact CS-Cart version you are using as it can often help to pinpoint a solution!
Also, I would double check all of your settings within your Paypal merchant account control panel (Address verification, CVS requirement settings, etc.)