Checkout is Broken! help!

Store Builder in detail Configuration
#1

Hi,



I was messing about with “languages” because i wanted to change the references from “tax” to “GST” (the tax name in Australia).



I think it was since that point on that my checkout freezes.



When you go to checkout, you can fill in yr contact info, but when you go to “next step”, it freezes completely.



I have since gone back and changed the GSTs back to taxes, but i’m unsure if i changed them all back to their correct original values.



Does anyone think that this can be the cause of my checkout freezing, and if so, anyone know where i can get a list of the original values?





many thanks



g

#2

Not sure if this is the problem, but, correct values for “tax” pattern in languages are here



[url]http://i229.photobucket.com/albums/ee126/truebalticamber/tax1.png[/url]



[url]http://i229.photobucket.com/albums/ee126/truebalticamber/tax2.png[/url]



[url]http://i229.photobucket.com/albums/ee126/truebalticamber/tax3.png[/url]





Please copy them and post here when you are done as I am gonna remove these soon.

#3

thanks Darius - I have them now - will let you know if it solves the prob.

#4

I just corrected them all and it makes no difference.



However, I just spoke with the client on the phone and he said that he is not having any problems with checkout.



I tried on my machine using both FF and IE - still can’t make it happen!



rather strange.



Thanks again Darius, I really do appreciate the effort you’ve gone to.

#5

[quote name=‘photogabor’]I just corrected them all and it makes no difference.



However, I just spoke with the client on the phone and he said that he is not having any problems with checkout.



I tried on my machine using both FF and IE - still can’t make it happen!



rather strange.



Thanks again Darius, I really do appreciate the effort you’ve gone to.[/QUOTE]



give me link i’ll try

#6

www.fruitrunners.com.au



i think i have it sorted tho. the problem only exists when i try to make a purchase as a Guest.



this does not worry me tho, as the only reason i enabled Checkout as Guest is for testing puposes.



seems that when i register as a new user, or log-in as a previous customer, things work just fine.



not a prob for me anymore, but maybe worth looking into if other vendors want to enable anonymous check out.



thanks heaps anyways.



:slight_smile:

g

#7

I had this problem and fixed it.

Take your cart off 1 page check out

Go to Administration/ Settings

Go down to Users/cart

uncheck one page checkout

Save

test a order again and you should get a error message on what’s causing the problem.

I had no postage set up for my state after setting it up for taxes.