I have an order that has had chenges made to the status and cant see who made these changes in the logs, does anyone know what this means without a user, just a dash, and can I find out which user made the change
https://prnt.sc/26k4wq8
I have ecomslabs order ststus vhange addon which wokrs well, but that also doesnt seem to know
https://prnt.sc/26k4xb2
thanks
Most possibly it means system. E.g. order status was changed on callback from payment system
strange, we dont have any payment sustems, this is a dedicated site for 1 customer who orders by po number? using the "offline" payment method
So the order status was changed manually? Do you use any integration with 3rd party system (crm,erp,etc)?
no, we dont. it looks like when the order status check was done it also at the same time changed the order status