Change user of order

There are times when our customer don’t remeber there password and will check out as guest. Then they either check out as guest (user_id = 0) or set up another account with different email address. Then they want to have all order place under the same account.

I can look up the customer id by email addres then use php_myadmin to find there order and change order_id manually. I have also figured out following query that will do it.

UPDATE `cscart211`.`cscart_orders` SET `user_id` = '6735' WHERE `cscart_orders`.`order_id` =10571 LIMIT 1 ;

I would like to turn other this type of duty to the front office girls. So how do I go about creating a web page that they can enter the order number and the correct customer id that will update the database. I am able to creat the html with out problem, I just don’t know how to connect to the database , creat the query and send the sql query.

It would be nice if I could put this in the admin area, but think it would be just as easy for now to have it’s own webpage.

Thanks for your help

David DeWitt

Ok since no one had any thoughts on this, I figured I would make an attempt. With the help of reading a book by Larry Ullman and adapting one of the lesson scripts. I have been able to acomplish what i needed. Here is my script, please be kind to me when you judge it.


/* This is a simple way to change ownership of orders
Uses: move orders placed as guest to their account
user has settup multiply accounts, move orders to one account.
this does not change anything on the order

$page_title = 'Order change owner';
// include ('includes/header.html'); // reminder to self to make thinks pretty later.

// Check if the form has been submitted:
if (isset($_POST['submitted'])) {

require_once ('../mysqli-connect.php'); // Connect to the db.

$errors = array(); // Initialize an error array.

// Check for a Order ID:
if (empty($_POST['order_num'])) {
$errors[] = 'You forgot to enter an order id.';
} else {
$fn = mysqli_real_escape_string($dbc, trim($_POST['order_num']));

// Check for a user ID:
if (empty($_POST['user_num'])) {
$errors[] = 'You forgot to enter an user id.';
} else {
$ln = mysqli_real_escape_string($dbc, trim($_POST['user_num']));

if (empty($errors)) { // If everything's OK.

// Createe query for the database...

// Make the query:
$q = "UPDATE cscart_orders SET user_id = $ln WHERE order_id = $fn";
$r = @mysqli_query ($dbc, $q); // Run the query.
if ($r) { // If it ran OK.

// Print a message:
echo '

Thank you!

Your change has been registered!


} else { // If it did not run OK.

// Public message:
echo '

System Error

You could not be change order due to a system error. We apologize for any inconvenience.


// Debugging message:
echo '

' . mysqli_error($dbc) . '

Query: ' . $q . '


} // End of if ($r) IF.

mysqli_close($dbc); // Close the database connection.

// Include the footer and quit the script:

// include ('includes/footer.html'); // reminder to self to make thinks pretty later.

} else { // Report the errors.

echo '


The following error(s) occurred:
foreach ($errors as $msg) { // Print each error.
echo " - $msg
echo '

Please try again.


} // End of if (empty($errors)) IF.

mysqli_close($dbc); // Close the database connection.

} // End of the main Submit conditional.


Change Order Owner

Order Number:

New Owner:

// include ('includes/footer.html'); // reminder to self to make thinks pretty later.