Ce 2.1.4 To 2.2.1+Upgrde Center Failed

Clicking INSTALL yields -->“Your CS-Cart version has been checked successfully. It is ready for upgrade”

Clicking continue produces no response.



Upgrade log attached



Anyone know what I should do next ?



thanks [attachment=4317:upgradelog.txt]

upgradelog.txt

Hello cwg,



The problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.





Pavel Zyukin

CS-Cart Support team

Problem update:



Tried another of my computers and it seems to have worked OK.



Upgrade center Failed to work and the wysiwyg editor did not work before update on a computer with Vista- Home Premium using Explorer 9. I was working with new license and installation just before 2.2.1 was released that I was trying to test and upgrade when 2.2.1 was released.

After reverting to Vista with Explorer 8, the wysiwyg editor worked in cs ce 2.2.1 which was successfully upgraded using admin upgrade center on a computer with XP Pro and Explorer 8.



In summary cs ce 2.2.1 seemed to work as intended with explorer 8, but in explorer 9 storfront seemed to work OK, but Admin side was failing to work properly on my machine.



Anyone having problems with 2.2.1 & explorer 9 or know what may be causing me to have problem with IE 9 ?



Is this a bug ?

Hello cwg,



I checked a CS-Cart Community Edition installation using Internet Explorer 9 and it seems that every think works properly for me there. As I told earlier, the problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.





Pavel Zyukin

CS-Cart Support team

[quote name='CS-Cart Support team' timestamp='1310631358' post='117274']

Hello cwg,



I checked a CS-Cart Community Edition installation using Internet Explorer 9 and it seems that every think works properly for me there. As I told earlier, the problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.





Pavel Zyukin

CS-Cart Support team

[/quote]



I had this same problem with my upgrade, I would click on the upgrade and it would go through the file check successful then when I click the continue button nothing.



I contacted my server company and they found nothing wrong with the server, so I moved to my Apple computer went through the upgrade process using the Safari web browser and everything worked great, the entire system upgraded, and the administration panel is great no problems, as long as I don't use MS explorer 9. This is where the problem is it is with Explorer 9 not the server everything works great with any other web browser except explorer 9 both my apple and my Dell PC but I can not use explorer 9 even now that the upgrade is done the admin panel in explorer 9 is not working.



So the problem is with Explorer 9 period and it should be looked into and fixed I know I would greatly appreciate it.

Hello bkehoe,



We tried to upgrade our test CS-Cart installation on our server using Internet Explorer 9 and did not experience any problems. Everything went properly. It seems that there are some issues with the installation of Internet Explorer 9 on your PC. Please check it on another computer to see whether the problem is reproduced there.





Pavel Zyukin

CS-Cart Support team