Website is www.conceptbaths.com. Category block should be displayed on the left side of the category page. For example, when the “bathroom vanities” on the top menu is clicked, the “bathroom vanities” category block should be displayed on the left side of the page, with subcategories listed. The issue I got is for some categories the category block is displayed, like the “bathroom vanities” block, but for some other categories like" linen & medicine cabinets", the category block is not displayed(an exception - if any subcategory is clicked from the drop down menu, the category block will be displayed ). The category blocks are active for all the categories so this is not a setting issue. Any help would be appreciated.
Thank you for your message.
The problem requires the examination on your server. Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.
CS-Cart Support team