Cart-Power Extended Email Marketing

I bought and followed the whole documentation about configuring and installing the Extended Email Marketing.
However, The addon is not sending any email to any customer based on actions like abandoned cart or order complete…
Any Help or suggestions, Thank You so much …

I think your first line of contact should be Cart-Power support, they’re experts regarding this add-on.

completely agree with you, but the take a long time to respond

I get it, but also if you want to get help on forum, include more information - some screenshot of add-on configuration, how are the e-mails set up etc.

Two lines of text are not going to be enough.