cant view web pages after install

General Installation & Upgrade
1

I have managed to install cscart…only took 8 hours





Now when I follow the link provided on sucessfully installing I get Explorer can’t display web pages for both customer front end and admin pages.





What do I need to do now…



Ben

2

[quote name=‘letzrock’]I have managed to install cscart…only took 8 hours





Now when I follow the link provided on sucessfully installing I get Explorer can’t display web pages for both customer front end and admin pages.





What do I need to do now…



Ben[/QUOTE]



Hi Ben



We will need more info if you want any help! ie where have you installed (environment) which version etc :slight_smile:

3

HI Barry,



I have spoken to my webserver and they tell me they are having DNS issues.



Probably the cause…



For what its worth I have the latest version on 60 day trial… It installled at http://www.letzrock.brm.net.aupublic_html/index.php



It has taken me all day to get this far…I’m no geek…:oops: If you can help I would appreciate it





Ben.

4

[quote name=‘letzrock’]HI Barry,



I have spoken to my webserver and they tell me they are having DNS issues.



Probably the cause…



For what its worth I have the latest version on 60 day trial… It installled at http://www.letzrock.brm.net.aupublic_html/index.php



It has taken me all day to get this far…I’m no geek…:oops: If you can help I would appreciate it





Ben.[/QUOTE]



We will have to wait for DNS to resolve, your link is NOT FOUND at the moment!

5

Something is not right with your url. public_html should not be in the url. I can access the front end with [url]http://www.letzrock.brm.net.au/index.php[/url] but I cannot access admin with [url]http://www.letzrock.brm.net.au/admin.php[/url]

6

[quote name=‘Tool Outfitters’]Something is not right with your url. public_html should not be in the url. I can access the front end with [url]http://www.letzrock.brm.net.au/index.php[/url] but I cannot access admin with [url]http://www.letzrock.brm.net.au/admin.php[/url][/QUOTE]



Didn’t even notice the public_html bit. LOL :oops:

7

I have just tried to veiw the sites…



www.letzrock.brm.net.au/index.php I can get to but it does not load properly



www.letzrock.brm.net.au/admin.php does not load at all…



Any ideas what to do next???/



The original links were the ones generated by cscart when I completed the install





Thanks Ben

8

Double check your folder permissions



From the Knowledge base:



If some elements (images, files and etc) are not displayed check the following:


  1. Check permissions for the var, images, skins, catalog directories and all their files and subdirectories in the root directory of the CS-Cart installation . They should have the 777 permissions. Also check permissions for the config.local.php file located in the root CS-Cart directory. It should have the 666 permissions (read and write permissions for all).

    To set up the permissions:

    * On a Unix-based server with terminal access to it use the following commands:

    chmod 666 config.local.php

    chmod -R 777 catalog

    chmod -R 777 images

    chmod -R 777 skins

    chmod -R 777 var

    * If you do not have terminal access to your server change file access permissions using an FTP client. Most of them have the Change permissions or Change mode functions. With the help of the function you are able to set the permissions for the config.local.php file and the directories above. The chmod 666 config.local.php command means that you must set 666 permissions (in other words, read and write permissions for the file user, group and others) for the config.local.php file. Other commands (e.g. chmod -R 777 catalog) mean that you must set 777 (read, write and execute) permissions for the directory, its subdirectories and all the files under these directories. Refer to your FTP client documentation for more detailed instructions on setting file permissions.

    * On a WINDOWS-based server give full permissions for the files and directories to the user with the IUSER_ComputerName account.
  2. Try to rename the var/skins_repository/.htaccess and var/.htaccess files to var/skins_repository/.htaccess1 and var/.htaccess1. If after that images are displayed properly it means that .htaccess files do not work on your server. Contact your server administrator and ask him about this problem.
9

[quote name=‘letzrock’]The original links were the ones generated by cscart when I completed the install[/QUOTE]



If so, I would have to say that your files are located in the wrong place.

10

Where should the files be???

11

/public_html/