Cannot Send Mail When Using Contact Us

Developers Frontend
1

Hi all,

I have just changed new homepage (with using bootstap & HTML & Javascript) for CS-Cart Multivendor instead of using default homepage template. MY BIG ISSUE IS THAT when I use Contact-Us function and fill-out information already but click "Submit" it will come back a new homepage and I don't receive any email.

I tried to roll back a default template, it worked. CS-Cart cannot send email when we change homepage template ?

Regards.

err_contact.png

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2

Sorry,

I am wrong. I rolled back a default template and I received error " Incorrect or missing confirmation code. " When I used Contact-Us to send email.

Thanks

3

Sorry,

I am wrong. I rolled back a default template and I received error " Incorrect or missing confirmation code. " When I used Contact-Us to send email.

Thanks

Did you delete Anti-bot validation?

4

Yup. How can I install Anti-bot add-on ?

5

Is it Image Verification (Setting -> Image Verification) ? I still have that one.

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6

Is it Image Verification (Setting -> Image Verification) ? I still have that one.

Yes, you can untick Custom Forms.

7

Please make sure that there are no javascript errors in the developer console of your browser

8

@eComLabs: just Firebug Lite (Chrome) on my browser.

@oleg.gorshkov: I unchecked all options already but it is still not working.

Anti-bot validation is don't display. Which file for Anti-bot validation fuction ?

9

@eComLabs: just Firebug Lite (Chrome) on my browser.

PM me temporary FTP access, we will check the issue

10

@eComLabs: I sent you message already. Please check your inbox. Thanks so much

11

Hi all,

Please give me some advice, when I change homepage default by my homepage. When I use Contact-Us function and fill-out information already but click "Submit" it will come back a new homepage and I don't receive any email.

If I rolled back default homepage, I can send mail via "Contact us" and I fixed "Image Verification" already.

Thanks all.