Cannot Import Store

General Installation & Upgrade
1

Hello,

So after renting a linux server I want to do a store import but I receive the following error:

Warning: mysqli::__construct(): (HY000/1698): Access denied for user 'root'@'localhost' in /data/www/***********/app/Tygh/Backend/Database/Mysqli.php on line 40

But I haven't given up root as username for the mysql database? How can I fix this?

CS-Cart version 4.3.9

PHP version: 7 with the latest MySQL version + NGINX

Any ideas?

2

Hello,

So after renting a linux server I want to do a store import but I receive the following error:

Warning: mysqli::__construct(): (HY000/1698): Access denied for user 'root'@'localhost' in /data/www/***********/app/Tygh/Backend/Database/Mysqli.php on line 40

But I haven't given up root as username for the mysql database? How can I fix this?

CS-Cart version 4.3.9

PHP version: 7 with the latest MySQL version + NGINX

Any ideas?

Most probably the problem is caused by the fact that the credentials that you use to access your database are incorrect or the used user account does not have privileges to manage the database. We recommend you to check it with your server administrator.