Good Morning all,
I have just tried editing a customers house number who entered it wrong at checkout, however the new address never seems to change in the admin backend and I end up having to put a staff only not to deliver to the correct address instead. Is this normal? Kind regards
[quote name=‘AmitP’]Good Morning all,
I have just tried editing a customers house number who entered it wrong at checkout, however the new address never seems to change in the admin backend and I end up having to put a staff only not to deliver to the correct address instead. Is this normal? Kind regards[/quote]
Customers can update their profile’s billing address, when someone edits the order the customer placed - it will ask them “do you want to update”.
Someone did exactly that?
But administrators cannot update this in the backend. for instance if we receive an email saying they entered the wrong address and they didnt create an account then they personally are unable to edit the address. 