Blank white screen - Login with admin account

General General Questions
1

When I log in to the storefront with my admin account I receive a blank white screen. For me to see the site, after admin login, I must clear the cookies.

I checked the logs, and everything is fine, no error appears.
I tried the development mode and still no error.

When I log in with a customer account to the storefront the site works fine.

I tried to check with echo where the execution reaches on specific pages. And it goes until the end of the controller. Every echo or fn_print_r displays correctly, but it never reaches the smarty files.

Has anyone faced this error before?
Any tips for me to debug it?

The version of cscart is 4.9.3.SP1

2

Please make sure that the used php version meets requirements for 4.9.3

3

The php version is correct. But still, if it wasn’t why would affect the admin users trying to login into the storefront?

4

There could be conflict in the code which should be examined on your server directly

5

Probably but it is tough to spot it. Thanks a lot for your help.

6

Please contact us via Help Desk on this case.