Blank Product Pages

General General Questions
1

I’m having a problem with two of my product pages showing up “blank” every once in a while. This seems to happen more frequently when I have both the admin and website open at the same time.



When I get the blank product page on my site, I found a way to fix the problem by running the “Cleanup template cache” under my administration options and then refresh the page on my website - clearly not a longterm solution!



The problem seems to occur only on the following two product pages:

[url]http://www.a2zracergear.com/shelby-gear/shelby-shoes.html[/url]

[url]http://www.a2zracergear.com/shelby-gear/shelby-t-shirts.html[/url]



I currently have SEO enabled and ideally would not want to turn it off.



Any suggestion would be appreciated.



Jan

_______________________________

CS-Cart v1.3.5 SP2

CyberLNC Hosting

www.a2zracergear.com

2

Hi jan



Just looked at your site, it is working very randomly on both those categories as you say they are blank.



Have you asked S-Combs at CyberLNC Hosting to see if there maybe a problem.

3

Seems to be another clash with mod_security rules. This time it was a UserAgent rule.

[QUOTE]

#Bogus Mozilla UserAgent lines

SecRule HTTP_User-Agent “Mozilla/(4|5).0$”[/QUOTE]



Let me know if you have further problems with this Jan

4

Thanks S-Combs - I’ll see how it goes today.





And to anyone else reading this thread, S-Combs and the folks at CyberLNC Hosting totally rocks!!!

5

I’m still hitting the same problem using IE7

6

That was another problem altogether Jan and due to the coding of cs-cart.


[Tue Apr 01 13:45:43 2008] [error] [client 74.xxx.xxx.25] PHP Fatal error: Allowed memory size of 12582912 bytes exhausted (tried to allocate 131587 bytes) in Unknown on line 0



It is caused by this line of code in your config.php file. I disabled this code so it should be ok now.

```php @ini_set(‘memory_limit’, ‘12M’); ```



This first error above was also an issue with your site today and it is below


/a2z-racer-gear/meet-the-legend.html HTTP/1.1 a2zracergear.com Access denied with code 406 (phase 2). Pattern match "Mozilla/(4|5)\\.0$" at REQUEST_HEADERS:User-Agent.