Blank Page On Front End, Backend Partly Ok

Store Builder in detail Issues & Troubleshooting
#1

As far as I know my site was working perfectly until a few minutes ago when I went to enter a tracking number in one of my orders. Now, the front end of the site is totally blank (except for the background color). The backend works OK, all except for the Addons page. If I try to load the add ons page, I get a blank white page.

I've deleted /var/cache

Problem still persists.

Any other troubleshooting steps I should take?

#2

Never mind. It came back all by itself.

#3

Please make sure that you have enough space on the server

#4

hello, i have the same problem..

backend is ok, frontend is blank!!

so what to do??

#5

note: my PHP version is 

PHP Version 5.5.37
#6

hello, i have the same problem..

backend is ok, frontend is blank!!

so what to do??

Did you try to enable error displaying in the config.local.php file?

#7

Actually, mine didn't come back all by itself. I had actually put a ticket in to EnergoThemes, the developer of the Vivashop theme I'm using. Very quickly they identified a permissions issue with one of the files associated with their licensing addon. They corrected that permissions problem and it fixed everything.

I'm still scratching my head as to how the permissions got changed in the first place, but I've since changed my FTP and cPanel password so hopefully that will help secure things.

#8

what is enable error displaying in the config.local.php file? actually i don't understand as im not a developer.

and what should i do in that file??

the problem is any page except for administration is blank!!

im using CS-Cart 4.1.5

so what should i do exactly in steps please? =)

#9

what is enable error displaying in the config.local.php file? actually i don't understand as im not a developer.

and what should i do in that file??

the problem is any page except for administration is blank!!

im using CS-Cart 4.1.5

so what should i do exactly in steps please? =)

Open config.local.php in your text editor, find the line with "error_reporting" function call and then replace by this.

error_reporting(E_ALL);
ini_set('display_errors', 1);
ini_set('display_errors', 'on');
ini_set('display_startup_errors', true);
#10

Open config.local.php in your text editor, find the line with "error_reporting" function call and then replace by this.

error_reporting(E_ALL);
ini_set('display_errors', 1);
ini_set('display_errors', 'on');
ini_set('display_startup_errors', true);

i did, what next??

same problem exist, blank pages in front end

#11

i noticed the products frontend pages have this error..

Not Found

The requested URL /index.php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

also i got an email from Google Webmaster says...

Increase in “404” pages on http://mnbetak.com/

so what should i do in detailed steps please..

#12

what is enable error displaying in the config.local.php file? actually i don't understand as im not a developer.

and what should i do in that file??

the problem is any page except for administration is blank!!

im using CS-Cart 4.1.5

so what should i do exactly in steps please? =)

Please PM me temporary FTP access. We will check the issue