Banners dont redirect to the products


I would apreciate any help… I´m having a problem with banners and statics… Not so long ago, my cs-cart started to fail when clicking any banner… well It is not really failing… what happens is It doesnt redirect to the banner´s link it goes to a blank page with “CONTINUE”… upside… looks like it doesnt redirects automatically… anyway when I get to the blank page it redirects by itself 5 seconds later…

I dont really know what happened… It used to work right before but now It doesnt, I´m just trying to remember if I did change any option of the configuration…

I have readed something it sounds like the problem I have but… it´s about 2.0.x version:


Does anyone have any idea, what would happened? My version of CS-CART is 2.2.4

I´m just thinking… would it be because my hosting did change the plesk version?.. really need some help… the website is , if you click on any banner of the slider you will see the blank page I´m talking about.

Thanks lads

Hello Telemaco78,

Thank you for your message.

I am sorry to hear that you have experienced this issue. The problem requires the examination on your server. Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.

Thank you.

Pavel Zyukin

CS-Cart Support team