See the screenshots attached, one of the product details page front end, and one for the search I perform in the backend that yields no results. Why is this happening?
[attachment=8067:Screen Shot 2014-05-15 at 5.07.43 PM.png]
[attachment=8069:Screen Shot 2014-05-15 at 5.10.21 PM.png]
Hello Alan,
It looks like a conflict with some add-on causes this problem. It's not a CS-cart bug, search should work fine. I believe you have cleared the cache. Please check the third party add-ons, disable the suspicious ones and check the search.
Best regards, Alt-team
Well, it suddenly just started working. The only thing I changed was I uninstalled Searchanise. Weird.
[quote name='kingsleypress' timestamp='1400239019' post='183662']
Well, it suddenly just started working. The only thing I changed was I uninstalled Searchanise. Weird.
[/quote]
How was this product add to the catalog (import, manually from the admin panel, directly to the DB)?
[quote name='eComLabs' timestamp='1400240315' post='183665']
How was this product add to the catalog (import, manually from the admin panel, directly to the DB)?
[/quote]
It would have been added manually back when I was on version 2.x of the cart. Then it would have come over in a Store Import when I upgraded to version 3.x last year, and then again a couple of weeks ago when I upgraded to version 4.x.
What difference would that make?
I've never had a problem with searching in the backend of the cart before.
[quote name='kingsleypress' timestamp='1400240434' post='183667']
It would have been added manually back when I was on version 2.x of the cart. Then it would have come over in a Store Import when I upgraded to version 3.x last year, and then again a couple of weeks ago when I upgraded to version 4.x.
What difference would that make?
I've never had a problem with searching in the backend of the cart before.
[/quote]
It looks like an issue in the store import. Additional examination is required. Please also make sure that the “All stores” is selected for CS-Cart and “All vendors” for Multi-Vendor.
Well, like I said several posts ago, it suddenly started working. That was after I uninstalled Searchanise. Not sure if the two are related.