"Back in stock" notification email has wrong link

Store Builder Questions
1

G'day



Using Ultimate 3.0.1



When sending the “Back in stock” notification email it sends the email ok when the item is back in stock, but the link provided in the email is wrong. Clicking on the link it also seems to add the product code as well



eg should be



[url=“http://b-88.com.au/melbourne-storm-baby-dummy-nrl166m.html”]b-88.com.au which is the items page adddress



But link in email is



[url=“http://b-88.com.au/melbourne-storm-baby-dummy-nrl166m.html”]b-88.com.au which adds -nrl166m which is also the product code



Have found the file that is used to send the email (I Think) skins/basic/mail/product/back_in_stock_notification.tp



{include file=“letter_header.tpl”}

{$lang.dear} {$lang.customer},



{$lang.back_in_stock_notification_header|unescape}



$product_id”|fn_url:'C':'http':'&'}”>{$product|unescape}



{$lang.back_in_stock_notification_footer|unescape}


{include file=“letter_footer.tpl”}



But wasn't sure what needed to be changed so it doesn't include the product code.

Any help much appreciated



Thanks in advance

2

Hello b88,



Thank you for your message.



I am sorry to hear that you experience this problem. I have tried to reproduce it in my local CS-Cart installation (Ultimate Edition) of version 3.0.1, but failed to do it. So, unfortunately, I cannot tell what exactly causes the issue in your store. The problem requires examination on your server. Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.



Thank you.



—

Pavel Zyukin

CS-Cart Support team

3

I have the following problem, at the Notification: Back in stock, for Ultimate 3.0.1.



I have two storefront, say www.store1.ro and www.store2.ro

I have a product: ProductA. For the ProductA, the owner is www.store1.ro. ProductA is sold both in www.store1.ro and www.store2.ro as:

www.store1.ro/producta.html

www.store2.ro/producta.html



I have registered in both stores to receive notification: Back in stock for ProductA.



Errors encountered:

  1. If I change the stock for productA from All Stores, I get the email notification, but the link is identical and wrong:

    www.www.store1.ro/.html

    www.www.store1.ro/.html


  2. If I change the stock for productA from Store1, I get the email notification, but the link is the same:

    www.store1.ro/producta.html

    www.store1.ro/producta.html



    correctly, must be:

    www.store1.ro/producta.html

    www.store2.ro/producta.html



    Can you confirm if there is a bug to report it at the specific section?



    Thanks,