automatic reward based on points - help

Hello

I request your help because I 'm not sure how to manage a reward system.

I would like to provide a 10€ discount coupon, when client’s reward points pass 500 points.



Rule #1

Conditions : reward points greater or equals 500

Bonus : Give coupon : Rule #2



Rule #2

condition : Automatically generated coupon : No data found

Bonus : Order discount 10€.



My problems :

Every single client gets the promotion (!!)

I don’t know how to reset reward points to 0 when this is generated / used (is it automatic, i stopped the system before loosing money



thanks for your help !

:wink: