Hi,
My Cs-cart was setup right and it used to work and accept credit cards through Authorize.net.
Nothing was changed, it just stopped working one day and it shows in the Checkout page, right after you place an order:
“This transaction cannot be accepted.” message with an orange background image.
I talked to Authorize.net and they say it doesn’t even make it to their servers.
What am I missing? I tried with both MD5 has and without, both http and https, what can it be? This used to work.
I would appreciate some pointers.
[quote name=‘livechatpro’]Hi,
My Cs-cart was setup right and it used to work and accept credit cards through Authorize.net.
Nothing was changed, it just stopped working one day and it shows in the Checkout page, right after you place an order:
“This transaction cannot be accepted.” message with an orange background image.
I talked to Authorize.net and they say it doesn’t even make it to their servers.
What am I missing? I tried with both MD5 has and without, both http and https, what can it be? This used to work.
I would appreciate some pointers.[/QUOTE]
Hello livechatpro,
Most probably the problem occurred because of changing your server settings.
Maybe the CURL module or HTTPS connection was changed.
Thank you.
—
Mikhail Ponomarev
CS-Cart Support team
My curl didn’t change. Here’s the PHP info
cURL support enabled
cURL Information libcurl/7.21.4 OpenSSL/0.9.8b zlib/1.2.3 libidn/0.6.5
Also HTTPS is enabled and it worked until a couple of days ago.
Can anything be changed on the server side? How can I enable cs-cart extended logs, or what log files can I view to investigate it further?
[quote name=‘livechatpro’]My curl didn’t change. Here’s the PHP info
cURL support enabled
cURL Information libcurl/7.21.4 OpenSSL/0.9.8b zlib/1.2.3 libidn/0.6.5
Also HTTPS is enabled and it worked until a couple of days ago.
Can anything be changed on the server side?
[/Quote]
Hello livechatpro,
Yes, it looks like something was changed in your server settings.
[quote]
How can I enable cs-cart extended logs, or what log files can I view to investigate it further?[/QUOTE]
You can do it on the “Settings: Logging” page, the link to this page is on the “Logs” page in the store administration panel. The link to this page is in the “Administration” tab.
Also I advise you to check the apache error logs on your server.
Thank you.
—
Mikhail Ponomarev
CS-Cart Support team