is there anyone using multi-vendor(different vendors) where customers can buy products with points? If so how do you pay the vendor for a product purchased by points?
You probably can’t do it. The system was built off of the Professional platform. This is another over looked feature for the multi-vendor version. Just like the Promotions feature. It works great for the admin but you can’t apply it for vendors to use and work.
I mean you could always just pay the vendor on the side, but it will not be reported in the system on the Vendor Account Balance.
[quote name=‘csca123’]is there anyone using multi-vendor(different vendors) where customers can buy products with points? If so how do you pay the vendor for a product purchased by points?[/QUOTE]
I have also been in touch with CS about using CS-MV with the point system. When a customer uses points (either as full or part payment of an order) the Vendor does not actually see the deductions on their admin back end or in the email sent to them.
Instead the following is displayed :
(example as shown in the Main Store Admin back end)
Order Subtotal = 9.99
Amount in points = 4.99
Order Total = 5.00
(example as shown in the Vendor Admin back end)
Order Subtotal = 9.99
Order Total = 5.00
The deduction is not shown to the Vendor (for whatever reason, not sure). This is not quite right as from the vendors point of virew the sums dont add up due to the missing deduction.
The presumed way it should work is that the Store Main Admin would normally charge some sort of fee (most likely a percentage on orders) that would go in a “points pot” for the points system.
The next time a customer uses the points to pay for an order the vendor would recieve the full order value (including an amount from the “points pot”).
The official line on this that I received from CS is that CS-MV users are not recommended to use the points system as it has not been implemented with the vendors side of things… yet.
There needs to be a way for admins to keep track of how many points have been used (with amounts in cash) and on which orders / vendors in order to accurately pay the vendors when points have been used.
A good way to get these things implemented ASAP is through the feature suggestion system:
This one is for improved Vendor Commissions, (if enough interest is shown the scope of which will hopefully include managing points payments)
[URL=“http://cscart.uservoice.com/forums/84333-multi-vendor/suggestions/1233737-better-break-down-of-seller-commission?ref=title”]http://cscart.uservoice.com/forums/84333-multi-vendor/suggestions/1233737-better-break-down-of-seller-commission?ref=title[/URL]
It is at the top of the list so if you are interested give it some votes and add some comments with regards to the points system and the wait could be shorter than you think.
Regards,
M Michael
[quote name=‘csca123’]is there anyone using multi-vendor(different vendors) where customers can buy products with points? If so how do you pay the vendor for a product purchased by points?[/QUOTE]
I have also been in touch with CS about using CS-MV with the point system. When a customer uses points (either as full or part payment of an order) the Vendor does not actually see the deductions on their admin back end or in the email sent to them.
Instead the following is displayed :
(example as shown in the Main Store Admin back end)
Order Subtotal = 9.99
Amount in points = 4.99
Order Total = 5.00
(example as shown in the Vendor Admin back end)
Order Subtotal = 9.99
Order Total = 5.00
The deduction is not shown to the Vendor (for whatever reason, not sure). This is not quite right as from the vendors point of virew the sums dont add up due to the missing deduction.
The presumed way it should work is that the Store Main Admin would normally charge some sort of fee (most likely a percentage on orders) that would go in a “points pot” for the points system.
The next time a customer uses the points to pay for an order the vendor would recieve the full order value (including an amount from the “points pot”).
The official line on this that I received from CS is that CS-MV users are not recommended to use the points system as it has not been implemented with the vendors side of things… yet.
There needs to be a way for admins to keep track of how many points have been used (with amounts in cash) and on which orders / vendors in order to accurately pay the vendors when points have been used.
A good way to get these things implemented ASAP is through the feature suggestion system:
This one is for improved Vendor Commissions, (if enough interest is shown the scope of which will hopefully include managing points payments)
[URL=“http://cscart.uservoice.com/forums/84333-multi-vendor/suggestions/1233737-better-break-down-of-seller-commission?ref=title”]http://cscart.uservoice.com/forums/84333-multi-vendor/suggestions/1233737-better-break-down-of-seller-commission?ref=title[/URL]
It is at the top of the list so if you are interested give it some votes and add some comments with regards to the points system and the wait could be shorter than you think.
Regards,
M Michael
Hello, I posted a much longer response yesterday but just realised that it did not submit properly.
See this link from the feature request system about better Vendor Commission functionality. It has just been set as a planned improvement so will soon be included.
If there is enough interest I am sure CS will include managing payments that invoilve the points system as part of the scope.
[URL=“http://cscart.uservoice.com/forums/84333-multi-vendor/suggestions/1233737-better-break-down-of-seller-commission?ref=title”]http://cscart.uservoice.com/forums/84333-multi-vendor/suggestions/1233737-better-break-down-of-seller-commission?ref=title[/URL]
Get involved and leave some comments.
Regards,
M Michael