All product prices vanished -HELP

inside the admin section they still show up.



But on the front end of the site, something strange is going on,



Retail Price, (retail price missing , shows sale price)

Sales Price, (Call for pricing)





I have not touched a thing on my site for the past few weeks. … Any ideas ?

Try restoring a copy of the /schemas/structure.php file from the original cs cart version zip file or from a backup if yours is modded. It may have gotten corrupted somehow and if it did it could possibly result in this behavior. Clear the cache afterwards (and before if you haven’t tried that yet).

There are no files in the schemes folder, only folders.

schemAs not schemes… it is a folder in the root directory of your cs cart install. Not in the skins directory.

no files inside of the SCHEMAS directory, only folders…



I checked my other stores and they are all like that. :frowning:

Sorry, it is “/schemas/block_manager/” then the file is “structure.php”

thanks, I found it but still no luck :frowning:





http://www.derbysmack.com



[url]http://www.derbysmack.com/new-products-en.html[/url]

Was something changed with inventory tracking by mistake or if products can be added to the cart? Might want to check settings and resave them. Not exactly sure what causes that message as I don’t use inventory control. If I think of anything I’ll post it.

[quote name=‘adodric’]Was something changed with inventory tracking by mistake or if products can be added to the cart? Might want to check settings and resave them. Not exactly sure what causes that message as I don’t use inventory control. If I think of anything I’ll post it.[/QUOTE]



All of that seems to be in order. Quantities are set to 1 and Enable inventory tracking

is turned off.

Ok, I see the issue. All your prices seem to be $0.00. Your list price is set to a price but the actual “price” for the store is set to $0.00. That is why it says something like:



Old price: $300.00

[Contact us for a price]

DerbySMACK Savings:[COLOR=“Red”] $300.00 (100%)[/COLOR]



seen on [url]http://www.derbysmack.com/suregrip-power-trac-plate-anodized.html[/url]

[quote name=‘adodric’]Ok, I see the issue. All your prices seem to be $0.00. Your list price is set to a price but the actual “price” for the store is set to $0.00. That is why it says something like:



Old price: $300.00

[Contact us for a price]

DerbySMACK Savings:[COLOR=“Red”] $300.00 (100%)[/COLOR]



seen on [url]http://www.derbysmack.com/suregrip-power-trac-plate-anodized.html[/url][/QUOTE]



Correct, but on the backend all my prices are there…





Im resorting the database right now… hopefully that will work.

Ok, after I restored the database, it seems to have worked…

thanks for your help.



I backed up my order’s before hand, now how do I restore them? There is no import orders… lol

Glad you got it worked out.

woohoo, its fixed !!! :mrgreen: :mrgreen:



Thank you.