After Adding Products The Cart Is Is Empty

hi all i am on our site support now and many customers said when we add something to the cart and try to checkout the cart become empty



some of them on PC and some of them on Mobile



one of the client i ask him to clear the cache files from his iphone



most of them work with this and for example i just did it with iphone user he said the same problem happen again



any body can help and we have the latest version Direct-aid

[quote name='majed' timestamp='1436227721' post='221823']

hi all i am on our site support now and many customers said when we add something to the cart and try to checkout the cart become empty



some of them on PC and some of them on Mobile



one of the client i ask him to clear the cache files from his iphone



most of them work with this and for example i just did it with iphone user he said the same problem happen again



any body can help and we have the latest version Direct-aid

[/quote]

Most probably the problem in cookies.

Check this report: http://forum.cs-cart.com/tracker/issue-5531-safari-ios8-browser-dropping-cart-items-on-v306/page__gopid__21263#entry21263