Advanced Products Import Does Not Work

Hello,
I tried to use add: advanced products import, but if I click on it leads me to a page on the front end with 404 page not found error.

Does anyone know how I can solve?
Thank you

Hello,
I tried to use add: advanced products import, but if I click on it leads me to a page on the front end with 404 page not found error.

Hi,

Can you explain what do you mean under "click on it" are you talking about marketplace or your admin area?

More details - more chances to get help:)

Hi Imac,
I installed the multivendor trial 4.7.4 demo.
I tried using advanced product import but it does not work, it takes me to a front-and-page with error 404.
The passage I perform is this:
administration> import data> Products (advanced)

has anyone met this problem?

has anyone met this problem?

Not that I am aware of. Try deleting the folders in /var/cache/. If that doesn't work, try uninstalling and reinstalling the addon.

I tried but it gives me the same error

Maybe because it does not work with the demo version?
If I check the logs, it tells me invalid license

I bought the license, but the error persists

Try deleting the folders in /var/cache/ again.

fuoritempo please contact us via Help desk and provide access to your server, so that we could examine the issue