Dear Kingsleypress,
We are very sorry for the inconvenience.
But even today we can not make you happy with our answer.
We do our best to find some time to fix the problem, but we are not succeed in it till now.
The developer, who is responsible for this add-on, promised to work under this issue today in the evening, max tomorrow morning.
Hope that tomorrow, we could post the news about the update.
Dear Clips,
To say the truth it is better to wait for the updated version.
I'm sure that this rush period will end soon and we could answer our customers questions faster and fix our add-ons without the customers' reminders.
Best regards, Alt-team.
We are also awaiting this update (bug) fix…
Hi Everybody!
Good news! The updated Cs-Cart add-on “Quick Search” is waiting for you at our website.
The problem with pagination has been fixed.
You are welcome to buy it or download it from the order page, if you have already bought it.
Best regards, Alt-team.
When we log into our account it shows our link has expired… Please fix…
Your order #3200
Does not show for us either. Order# 2949
Dear CarStickersDecals and Clips,
Thank you for the notice we will check your orders and give you the answer.
Best regards, Alt-team.
Please try to download it again.
It should be fine now.
Best regards, Alt-team.
Why am I getting a copyright message on my site, as if I haven't purchased this addon? (both in the backend AND in the front end of my site!!!)
Getting extremely frustrated here!!!
[attachment=8890:Screen Shot 2014-12-18 at 7.52.27 AM.png]
[attachment=8891:Screen Shot 2014-12-18 at 7.51.46 AM.png]
I've turned it off and on again and off again…same result. After not only buying this addon, but waiting over a month for a bug fix, then to have a message added to my site insinuating I didn't buy it is very frustrating.
So, I still can't use this addon.
[attachment=8893:quick-search.jpg]
Dear KingsleyPress,
Sorry for the inconvenience and mistake.
We have tried to fix the problem with pagination and upload the updated version of Quick Search on our website as soon as possible as everybody was worried about this add-on and was waiting for it.
But we were short of time and this is one more evidence that doing something in haste is bad.
Today we have fixed this issue and uploaded the correct files on our website.
Best regards, Alt-team.
[quote name='kingsleypress' timestamp='1418909669' post='200228']
I've turned it off and on again and off again…same result. After not only buying this addon, but waiting over a month for a bug fix, then to have a message added to my site insinuating I didn't buy it is very frustrating.
So, I still can't use this addon.
[attachment=8893:quick-search.jpg]
[/quote]
Wow, I know they say they fixed this, but this is scary and a great way to scare off customers.
Dear Clips,
Everything is working fine now and you shouldn't worry, this scary thing won't happen again.
We have taken every conceivable precaution against such mistakes.
Best regards, Alt-team.
I just upgraded my site to CS-Cart 4.2.4 and Quick Search is no longer working. Please advise.
Dear KingsleyPress,
Please reinstall this add-on and check its work.
If something is wrong after the reinstallation, please contact us via manager@alt-team.com
Best regards, Alt-team.
It appears to be working now, along with all the other addons that were broken by the upgrade. Thanks.
[quote name='kingsleypress' timestamp='1421849170' post='203120']
It appears to be working now, along with all the other addons that were broken by the upgrade. Thanks.
[/quote]
[size=4]It's good to hear that everything is ok now.[/size]
If you have any other questions, you are welcome to contact us.
Best regards, Alt-team.
Is this add on compatible with 4.3.2?
Hi kingsleypress,
Yes, Quick Search is compatible with 4.3.2.
Best regards,
Alt-team
[quote name='Alt-team' timestamp='1436368319' post='222080']
Hi kingsleypress,
Yes, Quick Search is compatible with 4.3.2.
Best regards,
Alt-team
[/quote]
How do I get the upgrade that works with 4.3x? The version I have is not working.
The addon is not working. I tried to re-install it but kept getting the error shown in this screenshot:
[attachment=9851:Screen Shot 2015-07-09 at 12.47.03 PM.png]