Hi,
Either I’m doing some really stupid mistake, either something is wrong.
I’m testing a fresh install of 2.1.1 and I try to add a product with option. Basic option like color: black, white, red.
I just entered 2 products and the last one has nothing but options. Not even tracking with options is not checked.
Yet, when I select an option in front-end, the error:
Oops, something goes wrong (error). Please try again.
is displayed. What is wrong? I did almost nothing… on the second product I did not even add images, on the first one I completely configuration it: different product-codes, different pictures, different stock informations.
Nothing changes. Both are not working.
note: adding to cart IS working. Including correct image
Second note: I made absolutely no modification to standard installation before testing this.
you can play to see for your self here: test.fungadgets.ro
Sorry, getting a 403 forbidden.
I’m having the same issue after upgrading to 2.1.1 but it seems to work ok with the Basic Template and no other
[quote name=‘moka’]Sorry, getting a 403 forbidden.[/QUOTE]
Hi,
I erased again the sub-domain. Something strange is happening and I think it is something to do with the server. All new created files has apache as user and nobody else can modify them so I have struggled with this all weekend.
Here it is the direct link. Also test area so feel free to do what ever you want.
[url]http://v2.fungadgets.ro/index.php?dispatch=products.view&product_id=1[/url]
@gasngrills it is happening to you too? Maybe is something to do with the skin, then.
Your host will have to help you with the file ownership problem.
That is happening because your server is running mod_php and it is normal for it to set ownership of files created by PHP to that of the web server itself.
Ask your host to chown -R your account files so you can manage them again and also, see if they can add a cron job to do this automatically every 30 minutes or so if this happens again it will automatically correct itself.
I’m having a similar issue with my upgraded 2.1.1 cart. It gets stuck on “loading” when I click on another option.
[quote name=‘moka’]I’m having a similar issue with my upgraded 2.1.1 cart. It gets stuck on “loading” when I click on another option.[/QUOTE]
so it is a bug after all? Is not doing the same in 2.1.0 ?
[quote name=‘moka’]I’m having a similar issue with my upgraded 2.1.1 cart. It gets stuck on “loading” when I click on another option.[/QUOTE]
so it is a bug after all? Is not doing the same in 2.1.0 ?
I did not have this problem in 2.1
[quote name=‘moka’]I did not have this problem in 2.1[/QUOTE]
Message me with the address of the version you are having trouble with and I will take a look. You appear to have many different installs under your account and I’m not sure which one you are testing.
I realize what creates me the problem. Some server settings (which my host still not solve it) creates the new files with the user apache so all kind of restrictions apear.
I install in another server and everything went just smooth.
Scott took a look at my cache files and fixed the problem for me. Thanks Scott!!
[quote name=‘moka’]I’m having a similar issue with my upgraded 2.1.1 cart. It gets stuck on “loading” when I click on another option.[/QUOTE]
I’m having this exact issue, and cannot find a solution. I only recently found out that selecting an option wasn’t working, so I had to disable all my listings that have product options for now.
[quote name=‘moka’]Scott took a look at my cache files and fixed the problem for me. Thanks Scott!![/QUOTE]
Do you know what exactly he looked for? This information would help me out a lot.
Jiru;
1st check your database tables to ensure that they are all using the same Collation and repair any that are different. Do a repair and optimize on the database after this repair. I can help you with this if needed.
Next, inspect your config.local.php file and look for any duplicate entries. I did find a couple duplicates in that file with a few clients who have recently upgraded. All of those had the cache storage options duplicated but check that file closely for others. Also while in that same file, ensure that this coding contains the proper permission settings for your server environment. (This coding is located in config.php in version 2.0.15 )
```php
// Default permissions for newly created files and directories
define(‘DEFAULT_FILE_PERMISSIONS’, 0644);
define(‘DEFAULT_DIR_PERMISSIONS’, 0755);
```
Finally, completely delete both caches via FTP /var/cache and all directories under /var/compiled (if using smart optimizer clear its cache as well)
If you are still getting errors then it is most likely due to server security in place and you should then ask your host to inspect the logs to help you determine exactly what is interfering.
Hope that helps
[quote name=‘S-Combs’]Jiru;
1st check your database tables to ensure that they are all using the same Collation and repair any that are different. Do a repair and optimize on the database after this repair. I can help you with this if needed.
Next, inspect your config.local.php file and look for any duplicate entries. I did find a couple duplicates in that file with a few clients who have recently upgraded. All of those had the cache storage options duplicated but check that file closely for others. Also while in that same file, ensure that this coding contains the proper permission settings for your server environment. (This coding is located in config.php in version 2.0.15 )
```php
// Default permissions for newly created files and directories
define(‘DEFAULT_FILE_PERMISSIONS’, 0644);
define(‘DEFAULT_DIR_PERMISSIONS’, 0755);
```
Finally, completely delete both caches via FTP /var/cache and all directories under /var/compiled (if using smart optimizer clear its cache as well)
If you are still getting errors then it is most likely due to server security in place and you should then ask your host to inspect the logs to help you determine exactly what is interfering.
Hope that helps[/QUOTE]
Thanks for being so quick to help. Did/checked everything you suggested above. I did have duplicate entries in the config.local.php file. Unfortunately, I’m still stuck.
I noticed that I am able to select options on product pages where I have secondary images, but even those pages are messed up because when I select the option, the secondary images disappear. And, if there’s no image for the option selected, the whole image block disappears altogether. I’m going to check it out, though I’m not entirely optimistic I’ll find anything given my limited knowledge/capabilities. In any case, I’ve had this cart for about a year, so I’m used to finding ways to work around things that don’t quite function correctly. XD
Thanks for taking the time to help! I truly appreciate it. 
This may be a problem with your server environment. Create a phpinfo page and PM a link to me so I can view that configuration and maybe I can help further.
?>
I was able to fix it. I’m more than a little embarrassed to say this, but it had to do with the product default template file. I’m not exactly sure what caused the problem, but I reverted to the original file and it now works. Must have been that my customizations did not work after the upgrade to 2.1.1.
Again, I really appreciate you taking the time to help me. Thanks for sharing your expertise.