We ship around the world but mostly to North America. Either way we need to know what time zone the customer is in when they make a call request or we’ll be calling them at the wrong time. It’s gotta be easy to select for people who don’t know what GMT is. A time format similar to what Windows uses.
I was just thinking about this yesterday.
I figured I'd create a language translation or two, edit the form to include the language variables, and define the time range as MY time zone (EST (GMT-5)), and maybe include a range of hours that they can just call during.
Honestly, sometimes I wonder who’s at the helm of CS-Cart development. The numerous and obvious things they miss baffle me. They’re selling a global product to customers around the world, most of whom also sell globally, but they don’t think to add a time zone feature to the “Call Request” addon. As C+C Music Factory said, “Things That Make You Go Hmmmm”. I tease, but unofficially C+C’s song could be CS-Cart’s unofficial corporate song 
- [url=“C+C Music Factory - Things That Make You Go Hmmmm.... (Video Version) ft. Freedom Williams - YouTube”]C+C Music Factory - Things That Make You Go Hmmmm.... (Video Version) ft. Freedom Williams - YouTube
We are also at your service!
best regards,
WSA team
I added a language variable to the end of line 50 in the template:
Template: design/themes/responsive/templates/addons/call_requests/views/call_requests/components/call_requests_content.tpl
{__("time_zone")}
And added a Language variable:
Language variable: time_zone
Language value: EST (GMT -05:00)
You can change the Convenient Time values in app/addons/call_requests/config.php
I'm using “file” cache during store import and design process, so I had to manually delete the cache via FTP in the var/cache/templates/responsive directory to see the results.
Or change it to say “in how many minutes/hours would you like us to call”