4.16.1 no access

[riwaya]

Have a valid upgrade membership but still can only see upgrade to 4.15.2. This is despite customer support saying it is available for all cs-cart users now

Can someone assist?

[chickentwisty]

Install 4.15.2 first and then it should become available.

[thetool]

You cannot skip versions. You have to update incrementally.

[riwaya]

thanks all for clarification