301 Redirect Partially Working

Hi, I've followed the 301 redirect documentation and I also know how it works.

I've noticed that some of the redirects are not working espscially the custom ones.

The /....html appears to be working

/xxxxxxx-xxxxx.html   to   /xxxxxxx-xxxxx

But there are redirects that are not working like:

/xxxxxxx-xxxxxx-xxxxxx   to   /xxxxxxx-xxxxx
or
/xxxxxxx-xxxxxx-xxxxxx   to   [category]

Anyone experienced this? Any suggestions?

You can do it on Website -> SEO -> 301 Redirects page

https://prnt.sc/xreouw

@eComLabs, that's where I'm doing it.

You can do it on Website -> SEO -> 301 Redirects page

https://prnt.sc/xreouw

Yes, that's what I did. Is there another way to do 301 redirect?

Yes, I'm using the Website -> SEO -> 301 Redirects page

For some reason some of the redirects doesn't work. Is there anything that I need to know to fix this issue?