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#171305 Admin page redirect-trouble

Posted by EagleRose on 09 November 2013 - 10:39 PM in Issues & Troubleshooting

After beating my head against the wall over this for several hours. The answer was staring at me the whole time.

After changing the :
$config['http_host'] = 'your.domain.com';
$config['https_host'] = 'your.domain.com';

Make sure you change the path as well:
// Names of index files for the frontend and backend
$config['customer_index'] = '/dev/index.php';
$config['admin_index'] = '/dev/secretadmin.php';

That fixed it for me - Ver 4.01

#170851 HELP! Killed site - how to recover

Posted by EagleRose on 03 November 2013 - 07:45 AM in General Questions

No such luck in my case

Made a new DB and am now trying to copy 90M's of data from old DB to new DB.
After re-installing CS-Cart to atleast get the site "live". Will see how this one goes. Gonna set the server to do a back up once a week though.

#170849 HELP! Killed site - how to recover

Posted by EagleRose on 03 November 2013 - 05:54 AM in General Questions

Ok, was doing some house cleaning on the server, deleting unneeded ftp accounts etc..

Well, low and behold one of the ftp accounts had touched several files on the site. Thus, when I deleted the account along with the files, I killed have the files on the site.

I re-uploaded all the files, however, i did not have a current copy of the config.local.php file.

The only thing I can see that is different, or would be different is the crypt_key other wise I have duplicated the DB credentials.
All I am getting is a white screen, both front and back end.

This is a LIVE store and I have hundreds of products and hundreds of orders already on the DB, i do NOT want to have o rebuild from scratch.

Any insights on how to get the site back up.

My DB back up is 90M un-compressed and 10 Zipped, but the new DB i created is not liking the DB import process thru phpmyadmin.

Running out of ideas.

Ver 4.01 Ultimate


#170317 Information Popup - Pass Recovery - Profile update

Posted by EagleRose on 24 October 2013 - 04:43 PM in General Questions

Thanks for the information.

I added your code, but did not see a difference in the way the pop up works. Still showing in the upper right hand side.

#170171 Other stores products showing in first store

Posted by EagleRose on 23 October 2013 - 02:53 AM in General Questions

I built a CD store and am trying to build the Download side of the cart. However, when I created products in the download store, they are showing in the CD store. Pretty sure that is not supposed to happen, and I don;t want to happen.

Any ideas as to why and how to stop it?

Also, tried bulk uploading products for the download store and could not get the downloads to attach properly. Using CSV to upoad, it will populate the product, but not use the path I gave where the files are stored.

Path to file: /var/downloads/"filename"

Tried using : the above
also tried "filename" in the cell column

The first one gave me a broken attachment, the second removed the product entirely.

Any help would be much appreciated.


#170170 Information Popup - Pass Recovery - Profile update

Posted by EagleRose on 23 October 2013 - 02:46 AM in General Questions

That little pop up that says your profile change has been saved, or you checkout was successful. In my case Green popup window.

It is popping up to the upper right of the screen and customers are not seeing it. Thus getting caught in an endless loop trying to save their information, especially after a password recovery function. Ya, I know, seems easy enough, but some ppl are clueless.

At any rate, I need to find where that little pop up is being generated from so it can be Centered on the page and even made bigger.

Any ideas what file is creating that Information: message?

I have looked through the css files of both the basic and my theme, found some references to it, but no changes I make change the output, it still shows to the upper right.

Please help point me in the right direction, spending way to much time hand holding customers.


#169990 RMA Default Value Change

Posted by EagleRose on 18 October 2013 - 10:12 PM in General Questions

Thank You The Tool - That got it done.

#169938 RMA Default Value Change

Posted by EagleRose on 17 October 2013 - 11:20 PM in General Questions

Thank you - that is where I have been making the change in the DB, However, that does not solve the current issue of making the default 30 not 10.

#169902 RMA Default Value Change

Posted by EagleRose on 17 October 2013 - 05:47 AM in General Questions

Where is the default value "10" stored for the RMA addon.
It is not in the database, nor anywhere else I can find to change that number.

I need to change it to 30, as we have a 30 day exchange, refund period for our products.

I have been making the changes in the DB or at the product level. I know I can make the change manually, but often times it gets over looked. So, it would be real nice to have it set to 30 as the default.

Thanks for any pointers.


#169900 Gift Cert Minimum Start Value

Posted by EagleRose on 17 October 2013 - 04:52 AM in General Questions

Got it figured out - Had to clear cache

#169899 Edit Order

Posted by EagleRose on 17 October 2013 - 04:41 AM in General Questions

Does anyone know how to make it so, Admins can edit an order?

As you know, customers screw up orders. Consequently, we have to go, or would like to go into that order, change whatever value in the product. (ie Order 2 items, only wants one, etc).
However, I cannot do that without having CC info, which I don't store, and quite frankly don't need, when just editing an order.

Any help on how to get this accomplished. We are having to put notes in the Staff notes of the Customer notes, for the changes. Really screws of other stuff that way to.

Using V4.01 Ultimate


#169898 Gift Cert Minimum Start Value

Posted by EagleRose on 17 October 2013 - 04:38 AM in General Questions

Ok, I have hunted all over the forums, the DB, I cannot find where the Minimum purchase price is stored.

I know I can change it Addons, Gift Cert Edit, and I have however, the old number I had in there will not go away when creating a new Gift Cert. I had a starting amount of $25, but because I am using GF for customer refunds etc.. I need to have lower amounts.

Anyone, know where that number is stored?

Using V4.01 Ultimate


#169897 Webgility and CS 4.0.2

Posted by EagleRose on 17 October 2013 - 04:33 AM in General Questions

I tried it with 4.01
It could retrieve orders and print postage, but could not post back the tracking numbers, etc.. to the store.

I am using ShipRush.com for my store now. Works pretty good.

#169595 CS-Cart + Stamps.com ?

Posted by EagleRose on 12 October 2013 - 03:57 AM in Why CS-Cart

I am using V4.01 on a fairly busy store. About 50 orders per day.
The only shipping option that works out of the box, is ShipRush.

It will bulk print labels, make Packing slips, when you print a label it will post back to the store and change the order status to Completed, while posting the tracking info into the Order notes, while sending an email with the order stats and tracking info to the client.
Pretty sweet deal.
You can even export the tracking numbers to a file, if you wanted to.

I am using it to print to a Dymo 4XL thermal printer. They do not directly support the Dymo, however, it works perfectly. ShipRush has a direct link to Stamps.com.

Of all the ones I testes, ShipRush is the only one that actually worked.

Webgility: It could pull orders and print labels, but could not post back to the store. It kept erroring out. Their developers tried for over a week to fix. No go on that one for me.

Endicia: Nice little program. Spent an hour on the phone with Tech support to get everything up and running. Does a great job of printing labels. But will not not interface with CS-Cart. No way to export the Tracking info to try and get back into CS-Cart.

You mileage may very, but ShipRush worked for me very well.