Thanks guys, I am definitely a root admin as I have the Usergroups tab.

Hello

 

Try disable ublock or adblock if you are installed.

 

Best regards

Robert.

I assume that these are browser addons?  I have not got them installed as far as I can see.

They only thing that I can do is edit the profiles of previous admins so they can be taken over by new admin staff.  I would still like to sort it properly though.  

I need to set discounts for full carton/box qty of an item but can't find how to do this, can you help?

For example, Product A is stored in cartons of 12.  The customer pays full price for buying 1 single (we have to re-box it) and gets a discount of 10% if they purchase in full carton qty (Step quantities of 12).

If we only sold in step quantities of 12 it would be easy but my boss wants to offer it in singles also.  

Using the quantity discount feature means that they get the discount on every unit - even if they order 13 (1 full box and 1 single which costs us more to pack)

How do I configure it so that the customer can choose either the singles/split box price or the discount on step qtys?

I need to add a new admin user to our website.  When I go to Customers>Administrators I see the list of current admins but no + sign to add. I am logged in as root admin (my 'Active' status has no link nor option to delete).  The KB only tells me how to add a new admin group - not how to add a new user to this.

Appreciate any help or advice