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#62234 How many CS-Cart owners do this full time?

Posted by baba-studio on 26 November 2009 - 01:36 PM in General Questions

Hello baba-studio,

It seems to me, Amazon, and some others "Giants" websites, follows e-Bay, together those "Giants" are playing soft game with small businesses, especially with the ability to open his/her own "private shop".

Why?

Did you read statistics about these "private shops"?

Who is THE big winner? ;)

Remember the whole beginning of "Giants" in brick-and-mortar commerce...

Does the new Internet "Giants" play the same game as 50 years ago the brick and mortar "Giants" played with the local shops?

"We are there to bring you more customers... Sleep well... We take care of everything!"

Beware of the alarm clock, your wake-up can be brutal...


Lee Li Pop


Of course I did my research. We don't have a "private shop" on Amazon - we do Amazon Fulfillment and it works very well for us. Amazon doesn't say "Sleep well... We take care of everything!" - that's a parody. We need to market and brand our own stuff - as always and wherever it's being sold. That's just 101 of marketing.

I know large corporates well. I've done consultancy for many, many Blue Chips. Corporates aren't angels, nor are they demons.

Your question was how many people do this full time? We do and we make a good living. Simple question, simple answer ;)



#62227 How many CS-Cart owners do this full time?

Posted by baba-studio on 26 November 2009 - 09:48 AM in General Questions

Hello E.Qi.Librium,

From my experience over 10 years, I analyze on niche websites (e-commerce or not) very few are profitable.

Big websites are too powerful, smalls are disunited.

It seems e-commerce follows the same path as the bricks and mortar commerce: Dedicated to the hegemony of the giants.

So, ladies and gentlemen, there will always, and perhaps increasingly, of small business owners with a second job whom will try to survive in the shadow of giants...


Lee Li Pop


Well, this is our full-time business - for me and my partner - and yes, it's profitable. The "giants" aren't always a bad thing, for example, we happily sell our designs on Amazon and they're a good outlet for us.

There is such a thing as a niche global brand.



#62226 Security problem - users seeing each other's carts and profiles

Posted by baba-studio on 26 November 2009 - 09:45 AM in General Questions

Thanks for your help - appreciated. I did finally get a response from support and they seemed to have fixed it. However, today the same problem is happening and I've already had two complaints from customers.

I have suggested that an upgrade to 2.08 might solve this, but no response as yet.



#61789 Security problem - users seeing each other's carts and profiles

Posted by baba-studio on 23 November 2009 - 10:57 AM in General Questions

I have had absolutely no response from the support desk, though we do pay for support.

This is an urgent and serious security problem on our cart and I can't re-open until it's solved.

Not impressed - I expected at least a "we're working on it" response.



#61733 Security problem - users seeing each other's carts and profiles

Posted by baba-studio on 22 November 2009 - 07:16 PM in General Questions

Just to give more information. It gets worse. One customer reported seeing my quantity discounts which are only visible to wholesalers. This seems to have happened because one wholesaler logged in. Another found that the currency display was changing according to what other users were setting it to.

I have closed the shop until this is sorted as I can't risk customers' security. I am also spending most of the evening writing emails to some customers who have been worried by this. It really is about the most catastrophic bug a shopping cart can have. Surely CS-Cart needs some sort of out of hours support to deal with stuff like this?

If anyone has found the cause and the fix for this, do please let me know.



#61703 Security problem - users seeing each other's carts and profiles

Posted by baba-studio on 22 November 2009 - 03:19 PM in General Questions

On Friday evening I was asked by a buyer to change her cart. So I logged in and did "act on behalf of" then logged out and carried on.

However, since then, it seems if there are two or more users on the site at once they are seeing each other's carts and profiles. I've been fairly much bombarded with emails from customers about this. I've checked it myself and it's true - when I log on I can see all the details of one of the other users - as though I was "acting on behalf of", though I'm not!

I've tried logging myself out completely, and various other simple ways of perhaps fixing the problem - nothing has helped.

It's disastrous at this time of the year to scare customers away and especially so as I'd just sent out a newsletter - which always results in a lot of visits to the shop. We were upgraded by CS-Cart to V2 a couple of months ago so I assume this is a V2 bug. I think we're on 2.06 (need to check).

Has anyone else had this problem and please is there any fix I can put in myself for now? I don't think support are working today.

Many thanks,

Karen

baba-store.com (as you can see, we have had to close the cart).