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#304662 Vendors Geolocation, Search On Map And By Location

Posted by imac on 30 July 2018 - 08:50 AM in Upcoming Features, Feedback, Feature Requests

i asked ,before implemeting this addon, that it will be better to put the field " Location " under product update instead of vendor update.

This is about warehouses, not Vendor geolocation feature.




#302958 Upgrade From 4.7.4 To 4.8.1 Failed

Posted by imac on 21 June 2018 - 10:53 AM in Installation & Upgrade

It's been so far easy process to upgrade. Last upgrade 4.7.4 I did's see GDPR addon at all (yes, tried to search). After getting in contact with support they obviously installed GDPR addon manually and it was available.

 

Now after I tried to upgrade from 4.7.4 to 4.8.1 I got n error as shown in JPEG file. I have multistore but all stores use english at the moment and I don't get it why the error message contain reference to language FR (French obviously). The upgrade process failed and not sure how to proceed. 

 

I'm able to login to admin area but I didn't restore old files back yet. Trying to avoid downtime if such happen.attachicon.gif error.JPG

Hi. unfortunately there was a bug in upgrade.

So in order to fix this please do the following:

1. Restore the backup of 4.7.4

2. Refresh the upgrade packages.

3. Make the upgrade one again

Everything should be Ok.




#316487 Upgrade From 3.0.6 To 4.2.3

Posted by imac on 13 June 2019 - 12:02 PM in Installation & Upgrade

We are trying to upgrade a 3.0.6 CS-Cart store to 4.x.

The first step in this process is to use the Store Import tool to go from 3.0.6 to 4.2.3.

 

The problem we are having is that we can't seem to find a location to download a blank copy of the 4.2.3 software.

 

We have lodged a support ticket, but we are wondering if there is a download link elsewhere. We checked the cs-cart user file section, but all that had was a 3.0.6 download and a 4.10 download.

Hi, there is no link in public. Tech support should provide you with a 4.2.3 package, so follow the ticket updates.




#304154 Try The Advanced Import Of Products

Posted by imac on 18 July 2018 - 12:53 PM in Upcoming features

Hi imac and ikoshin 

 

İn which version will you fix and present it?

 

Do you have a plan for correcting other settings?

https://forum.cs-car...ndpost&p=302506

Hi the version in which the bug is fixed can be seen in the right sidebar.

It's 4.8.2. You can already check if everything is working fine at dev.demo.cs-cart.com

 

As for your questions:

1. No plans to add feature to parse categories.

2. The only think I can suggest i using modifiers "replace" or "w_replace", or creating your own modifier by customizing the code.

3. There are special addons for this: like https://marketplace....-optimizer.htmland others.

4. -

5. TBD

6. No such plans, but you can upload import files by FTP and launch import by cron.

7. Thats depend on how it implemented in XML

for example node like 

<pirce currency="US">45</price>

<price currency ="EU">40</price>

will work fine.

8. Unfortunately this will make import process more difficult, so I do not plan any such changes in the nearest future.


Hi,
How can we import qty discounts with the new import, not the depreciated one?

Quantity discount are not supported in the new import process. So only old import process the one that is depricated.




#305743 Try The Advanced Import Of Products

Posted by imac on 23 August 2018 - 07:49 AM in Upcoming features

Hi everyone how can use more than one modifiers in one column?? Because company gives their structure and if want to import must change more than one in one column

Hi,

 

You can extend default import with your add-on. We intentionally allowed only one modifier to make import easier and more transparent. 

 

As for Categories. Unfortunately in order to add categories in XML import we have to spend many resources from development department cause many possible relations should be considered. 

Instead we will make an easy way to manage categories of imported products on the product list.

So the scenario will be 

1. You import products

2. Switch to product list and select Recently updated search.

3. Select the products and apply the required categories to them like this: https://www.evernote...ud6-yloTMETLiM 




#310089 Show Po Number On Invoice

Posted by imac on 17 December 2018 - 10:52 AM in Hints & Modifications

Hi Unfortunately it is not pissoble without some extra coding. 

 

What you should do is change this file: app/Tygh/Template/Document/Order/Variables/OrderVariable.php

Just add these lines:

            'payment_info' => array(
                'po_number', 'company_name', 'buyer_name', 'position'
            ),

After this code:

            'raw' => array(
                'timestamp', 'notes', 'display_subtotal', 'discount', 'subtotal_discount', 'payment_surcharge',
                'display_shipping_cost', 'total'
            ),

After this you should be able to see payment_info variable in the order_info values, like this: https://www.evernote...wP_I2DjuY1_6_VA

 

Just click on the required variable and it will be added to the document: https://www.evernote...wP_I2DjuY1_6_VA

 

Hope this will help.




#314438 Option Combinations To Be Removed In 4.10.1

Posted by imac on 17 April 2019 - 10:21 AM in Upcoming features

I think it's a good idea but you have to give us more details. How exactly will the conversion look like. Will you include the conversion tool in 4.10.1 RC? If yes, it's crucial that you wait for the feedback of the beta testers.

 

Our store heavily relies on option combinations and the transition has to be made perfect.

Yes, we plan to include the conversion tools to 4.10.1RC




#316911 New Checkout With 4.10 Help

Posted by imac on 21 June 2019 - 10:29 AM in General Questions

I wish I had not upgraded now. I cannot believe they made such radical changes to the checkout process that effectively remove options that were available to customers before the update. 

 

Plus the lack of postcode shipping calculations would be disastrous for us!

The old checkout (the one from 4.9.3) is still working in 4.10 and you can switch to it any time. 




#311197 Multi-Vendor Upgrade, Question About B2B Functionality

Posted by imac on 18 January 2019 - 07:00 AM in Why CS-Cart

 

  1. Can multi-vendor upgrade to multi-vendor plus after purchasing?
     
  2. I intend to set up a medical supplies ecommerce platform. A lot of my potential venvdors are seeking to expand their operations overseas. Does cs-cart have a "request quotation" or enquiry feature similar to drugdu.com or alibaba?

 

1. Yes, it's possible. You should buy upgrade of your license. And just set the new Multi-Vendor Plus license in your Multi-Vendor installation. So there is no need to reinstall the store and make some tech works. 




#305744 Multi-Vendor Roadmap

Posted by imac on 23 August 2018 - 07:52 AM in Upcoming Features, Feedback, Feature Requests

Hi, any good news about the mobile application? 

Hi, yes there are some good news. 

Mobile Application is available: https://www.cs-cart....pplication.html




#305746 Multi-Vendor Roadmap

Posted by imac on 23 August 2018 - 07:57 AM in Upcoming Features, Feedback, Feature Requests

Can I ask when you might be looking to implement a solution for the new Marketplace Facilitator Laws which have come into effect his year in a few States. Deeming marketplaces (multi-vendor stores) now liable to collect and remit sales taxes on behalf of vendors selling in specific states?

 

Both the add-ons available from Taxjar and Avalara do not work with multi-vendor. Does this make your multi-vendor software non compliant in the US at State level?? 

Hi,

 

Multi-Vendor allows you to configure taxes, comissions as a store owner. So in fact you can just hold the sale tax amount from vendor orders as a commission.




#305745 Multi-Vendor Roadmap

Posted by imac on 23 August 2018 - 07:55 AM in Upcoming Features, Feedback, Feature Requests

We need option for vedor to be able to set thier own delivery options for thier own products and setup thier own promotions. vendor independence is needed to reduce the admin management time! 

We are considering the feature with separate checkout for each vendor. 

If each vendor will have a separate checkout at the storefront than vendors will be able to create their own payment methods, shipping methods and promotions. 




#303136 Meet Cs-Cart And Multi-Vendor 4.8.1

Posted by imac on 25 June 2018 - 07:35 AM in News and Announcements

Is there somewhere the update file can be downloaded manually and applied?

Hi, please check upgrades once again. Now they should be available. 




#316703 Meet Cs-Cart & Multi-Vendor 4.10.2 With Improvements And Bug Fixes

Posted by imac on 18 June 2019 - 09:25 AM in News and Announcements

Selecting shipping profile does not working properly on checkout page. The editing profile modal shows up when I select profile box.

 

video : http://dpr.kadenlee.com/UOUFzB

It's working correctly. Popup is open because you did not fill required fields - Firstname and lastname.




#316797 Meet Cs-Cart & Multi-Vendor 4.10.1 With New Checkout And Product Variations

Posted by imac on 19 June 2019 - 01:15 PM in News and Announcements

I have the new version installed in a temp folder and i cannot understand the way the new checkout is working. I need shipping/billing etc. but even adding an adress field is not straight forward.

 

Im not having a great time using the software now. 

New fields should be added to checkout blocks. Because since 4.10 checkout page is manage using layout blocks.

So got to Design -> Layouts. Switch to Checkout location and open the Shipping address block. There you will be able to add new fields from shipping section.




#316708 Meet Cs-Cart & Multi-Vendor 4.10.1 With New Checkout And Product Variations

Posted by imac on 18 June 2019 - 10:03 AM in News and Announcements

 

 

Yeah.. I did all of that and it didn't work. Even after deleting cache, etc. I tried it on two different computes and 3 browsers. I had to roll back to fix it.

Please contact tech support and they will help you with that.




#316492 Meet Cs-Cart & Multi-Vendor 4.10.1 With New Checkout And Product Variations

Posted by imac on 13 June 2019 - 01:07 PM in News and Announcements

Say what? Are you trying to eliminate the use of CS Cart in USA? We rely heavily on the billing address for fraud protection. All US banks participate in address verification. Many of our customers regardless of B2B or B2C ship to alternate addresses. How can you so easily generalize billing and shipping. We do not accept credit cards from International customers because most do not provide address verification and those customers are forced to an alternate payment like PayPal.

 

 

Just in case it wasn't absolutely clear we need billing and shipping address fields. It is very easy for the customer to tick a button to ship to an alternate address.

Can you please list the payment methods you use in your store. Which of them require billing address from you store in order to process the transaction?

From my experience billing address could be used by a payment method in case it's required for any reason, I mean on payment server. 




#316707 Meet Cs-Cart & Multi-Vendor 4.10.1 With New Checkout And Product Variations

Posted by imac on 18 June 2019 - 10:01 AM in News and Announcements

A customer add the product to cart and move on to checkout , register an account or checkout as a guest , enter the name, address, email, phone number and move on to shipping and payment method, enter the credit card info and submit order, if the address entered does not match the address that is associated with the credit card used on file with the credit card bank, the transaction will be declined because we use fraud protection with our credit card processor to have the street address and zip code match, sure we can remove this requirement and take orders with it but that defeats the purpose of the fraud protection suite that we pay for to make sure the orders we receive are legit and not fraud, if the address entered was correct , in the backend on the order detail page we see this in the response from the credit card processor . This is the way it is with most merchants that I have done business with in USA, you add one billing address and as many shipping addresses as you want, but a billing address that is tied to the credit card used must be there. If we take orders without the billing address, we will be a sitting duck for fraudulent transactions that we can not refute if we get a chargeback. I really don't see the logic behind your thinking and why you want to do this. This will not work for me as I have mentioned on 2 of my stores I sell digital products that don't need a shipping address but a billing address, I will not upgrade and stay where I'm or move on for another platform if this stays the way it is. I have been using CS-Cart since Version 1.35 , more than 10 years now and hate to go somewhere else

What payment methods do you use? 

I'm asking about exact payment methods because most of the payment gateways already moved to 3D Secure or planning to do this.




#316725 Meet Cs-Cart & Multi-Vendor 4.10.1 With New Checkout And Product Variations

Posted by imac on 18 June 2019 - 12:38 PM in News and Announcements

Here is a screenshot of the billing address requirements on Amazon https://prnt.sc/o21xi3

 

Here it is in a later stage: https://prnt.sc/o21xz6

 

No please, keep the old checkout as an addon and don't stop it. I still use it. I found out that it is more user friendly than the current lite checkout. 

 

If you want to improve the lite checkout, it should be as follows: 

 

1- Checkout should be two steps separated in two pages.

2- Page one is the shipping address page. User fills the shipping address in the first page. Then click save. Then, all editable fields should be changed to text only, so that the user sees a summery of the shipping address that he filled. If the user clicks on edit, the input fields return. 

3- User clicks on continue, then the second page appears with all the other checkout requirements. 

 

Note1: this method is very mobile friendly. 

Note2: the currenty behavior of the lite checkout, especially this thing: https://prnt.sc/o21zzy is not user friendly at all. It is even misleading. 

Note3: Step by Step checkout with some styling and minor modification becomes very modern and easy. See my checkout: https://prnt.sc/o221bl

Note4: Review this study about the importance of Step by Step checkout (accordion style) https://baymard.com/...ckout-usability

 

 

Having said that, I hope you will not discontinue the Step by Step addon. If all the above doens't convince you, just keep it as an option. At least me will still use it for my 2 stores. 

 

Dear alaa,

 

Thank you for the most constructive comments. They were very helpful.

At the moment I will try to find a solution how to add billing address to new Checkouts.

I'm not sure we will split checkout into 2 steps or make any other significant changes, but for sure we will try to do it more user friendly. You are free to use the previous version of Checkouts.




#316710 Meet Cs-Cart & Multi-Vendor 4.10.1 With New Checkout And Product Variations

Posted by imac on 18 June 2019 - 10:09 AM in News and Announcements

 

 

Many customers, developer and ressellers told you in this post we need two kind of adresses (billing and shipping) for the customer, why are you dont believe us? What is the reason for?

It's not about believe. It's about a reason why.

Have you heard about 5Why framework. What I'm trying to is to understand the real reason why you ask for billing address.

 

When did you send an invoice by a post service in real life?

In case buyer want to receive an invoice he set his email, and that it's. Customers set their email even in case they buy for someone.




#316490 Meet Cs-Cart & Multi-Vendor 4.10.1 With New Checkout And Product Variations

Posted by imac on 13 June 2019 - 01:02 PM in News and Announcements

1. Yes regardless of whether it's a b2b or b2c

2. Yes.  Purchase an item for a gift to be shipped to someone else.  Hence billing/shipping are different.

It's not a good idea to create extra fields for such rare case. And this can be solved by a comment. 

 

4. Amazon is probably easiest.  They support a variety of payment methods (which relate to multiple billing addresses for a registered user) and a variety of ship-to addresses.  So it's a many-many relationship.  They use the last-selected as the default for the current order but it's easily changed via radio buttons and/or "new" for both shipping and billing (actually they call it payment method but most require at least a zipcode).

 

Any payment method other than CC probably requires full billing/shipping address info where CC probably just requires CC.  However, Square will use billing zipcode in addition to zipcode entered with card data to more fully detect fraudulent activity..

 

I did not find billing address on Amazon. Only multiple shipping profiles. If you can provide me with screen that would help.




#316726 Meet Cs-Cart & Multi-Vendor 4.10.1 With New Checkout And Product Variations

Posted by imac on 18 June 2019 - 12:43 PM in News and Announcements

Dear friends, thank you for your feedback! 

I will take a break for now.

But I confirm that we have to bring billing address back in new Checkout.




#315915 Meet Cs-Cart & Multi-Vendor 4.10.1 With New Checkout And Product Variations

Posted by imac on 31 May 2019 - 06:46 AM in News and Announcements

Also, for those interested, there are clues that CS-Cart 5.0.1 is coming very soon. A lot of things will be deprecated as far as I could see so you definitely shouldn't expect addons to be released very soon then. 

 

For now, that is all the information I can give based on the given information in the release package.

 

There are no plans for 5.0.1 yet. 




#316800 Meet Cs-Cart & Multi-Vendor 4.10.1 With New Checkout And Product Variations

Posted by imac on 19 June 2019 - 01:21 PM in News and Announcements

Are u seious? You dont want understant me.
Cs-cart multiple address profile support entering billing/shipping addresses same database line
Its not usable, all new shopify, yo-cart another multi vendor platforms
Using each address each row line. Anyway also o leave break now, i hope cs team understant me , what i want

I see what you mean.

There two possible problems:

1. Client could have multiple credit cards and probably several billing addresses (not sure if this is the case)

2. Client might change his billing address for some reason (in this case we still should save the billing address in orders table)

 

But I do agree that main scenario should be one billing address (stored in users table) and several shipping address (in case multiple profiles is enabled) that is stored in profiles table.

In case multiple profiles is disabled - one billing and one shipping.




#316240 Meet Cs-Cart & Multi-Vendor 4.10.1 With New Checkout And Product Variations

Posted by imac on 08 June 2019 - 12:41 PM in News and Announcements

Dear friends,

 

Thank you so much for trying to explain the problems of 4.10 in the most constructive way.

We do appreciate and value your feedback and it is very important for me as a PM to make a product better.

 

I will summarise 2 main problems at the moment:

1. Inability to enter the phone in any numeric format

2. Problems with Billing and Shipping address.

 

Before we discuss these problem let me explain why we did this:

1. This was done in order to normalise data in order and customer tables. Many of our clients make integrations with 3rd party CRM that has automatic call systems, besides when you as admin click on the phone from your mobile device you can call the client right away only if it in correct format. So the idea was to help customer enter the phone number with less mistakes, so the admin has less work to do with filtering this out.

 

2. From our statistics most store owners work on b2c market, and old checkout was a real problem for them. It's outdated for 10 years at least. And we obviously wanted to make it modern and usable for your clients with such feature as: automatic geolocation, minimum of fields, mobile-friendly . So this was the main idea. Unfortunately we did not digg in into b2b model and that is why from my point of view we have all this discussion.

 

Our Plans:

1. We will add ability to disable phone in international format, not sure in what why, but there will be some kind of option. (planned for 4.10.2)

 

2. In order to fix this we should understand the good modern practices and main scenarios

Possible solution at checkout customer selects whether he/she is a company or a regular person. If he is a regular person checkout stays as it is!

In case he selects that he represents a company - there are some extra field (these that previously were in billing sections)

 

Please note! that I'm no going to bring all the billing fields back for a regular person for cases like he buys for someone else, or he buys from another country. because:

- billing address when you are paying with card is obsolete for most of world payments.

- it can be easily solved by comments to an order

 

So please answer the following questions:

1. do you need billing address at checkout?

2. do you wok with companies (b2b)? if not please specify the reason why you need billing address

3. what approx percent of b2c compare to b2b sales on your site

4. what the best implementation of b2b checkout from you point of view (link or several to famous stores)