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#236511 Twigmo

Posted by antev on 03 December 2015 - 11:07 AM in Русский (Russian)  

Добрый день.
Попробуйте обернуть iframe с видео в тег div с классом video-container. Т.е html код должен быть примерно такой:
<div class="video-container">
  <iframe width="560" height="315" src="https://www.youtube.com/embed/cE1iHcXc5tk" frameborder="0" allowfullscreen></iframe>
После этого в Визуальном Редакторе Твигмо в секции "Пользовательские CSS" необходимо добавить следующий код:
.video-container {
    position: relative;
    padding-bottom: 56.25%;
    padding-top: 30px; height: 0; overflow: hidden;

.video-container iframe,
.video-container object,
.video-container embed {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
В результате размер видео должен подгоняться под размер экрана.

#238481 Twigmo

Posted by antev on 21 December 2015 - 02:39 PM in Русский (Russian)  

Добрый день.


Да, действительно, в мобильной версии Твигмо нельзя добавить отзыв. Если этот функционал будет востребован, мы добавим его в следующих версиях.

#238702 Twigmo

Posted by antev on 24 December 2015 - 08:10 AM in Русский (Russian)  

да очень странно неужели никому не надо ...я так понял твигмо самим не доработать или ? на тругом тарифе можно

Возможность модификации мобильной версии ограничена, самостоятельно такой функционал добавить не получится.

также скажите, вот у нас 2000 позиций ..и везде кнопка горит в корзину , хотя товара нету в наличии..это получается игра на везение , почему не показывает вместо кнопки что товара нету в наличии ..чтобы люди не путались ..не думаю что это такая не нужная вещь ..и что в России все товары в наличии, что не не нужно убирать "в корзину"

Проверка наличия товара в Твигмо реализована и работает так же, как в полной версии. Возможно, в вашем магазине имеется модификации, либо это баг в коде Твигмо. Если это баг, он требует изучения, пожалуйста напишите нам в техподдержку и предоставьте FTP доступ.

также через хром или яндекс нормально работает , но через другие либо не дает убрать с корзины либо не заходит вообще на корзину, выбрасывает (это на обычных браузерах , которые в дешевых телефонах от сотовых операторов )

Не могу воспроизвести такие ошибки на наших тестовых устройствах. Пожалуйста, уточните модель телефона и версию операционной системы.

#238981 Twigmo

Posted by antev on 28 December 2015 - 11:15 AM in Русский (Russian)  

..скажите техподдержке писать на русском ?


Да, можно на русском.

#230594 Twigmo

Posted by antev on 21 September 2015 - 06:28 AM in Русский (Russian)  

Добрый день. 


Вам необходимо применить патч. Если вам нужна дополнительная помощь, пожалуйста напишите нам в техподдержку.

#219604 Disable Share tab in product pages?

Posted by antev on 19 June 2015 - 03:03 PM in Twigmo

You can add the following code to the "Custom JavaScript" section of Twigmo Visual editor to hide this tab:

twg.initSettings = twg.func.wrap(twg.initSettings, function(srcFunc) {
  settings.hideShareProductTab = 'Y';

#234849 Twigmo Roadmap

Posted by antev on 16 November 2015 - 08:40 AM in Twigmo

Any plans to add this feature since its the most important feature these days in an Ecommerce APP.

I do not think that it's the most important feature. You are the first person who has asked about it. At the same time we have a lot of requests about product filters and product reviews. That is why these features will be implemented first.

Also do you guys do custom development. say I want to get my app developed then could you do that ?

Twigmo is a service. It provides only the most important features and supports only standard functionality. It can be customized, but in a very limited way. Anyway you can try a free trial to see how Twigmo will work for your store.

#234616 Twigmo Roadmap

Posted by antev on 12 November 2015 - 11:48 AM in Twigmo

No, at the moment this feature is not supported.

#234970 Twigmo Roadmap

Posted by antev on 17 November 2015 - 08:04 AM in Twigmo

I have checked the Yotpo plugin and I am afraid it is not possible to integrate it into Twigmo due to Twigmo architecture.

#236897 Twigmo Roadmap

Posted by antev on 08 December 2015 - 08:35 AM in Twigmo

Twigmo version 3.9 was released two weeks ago. It has integration with the Searchanise add-on. 

#237920 Twigmo Roadmap

Posted by antev on 16 December 2015 - 01:26 PM in Twigmo

Twigmo supports the product block with the Similar filling. It works exactly like in the desktop version.

#234552 Twigmo Roadmap

Posted by antev on 11 November 2015 - 07:03 AM in Twigmo

This year we are going to release Twigmo 3.9. It will bring several new features:
1. Two new skins
2. New product list layout and ability to select the default layout
3. Improved layout for tablets
4. Integration with Searchanise
5. Right-to-left layout support
6. Partial support of the Comments and reviews add-on
The main new feature for the further version (3.10 or 4.0) will be product filters support.

#234566 Twigmo Roadmap

Posted by antev on 11 November 2015 - 01:14 PM in Twigmo

What is the expected release date ?

We do not have exact release date at the moment. You may follow us on Facebook and Twitter to get notifications about releases.

Also do you have a place where people can vote for features ?


Yes, you can vote for the new features on our support portal.

#206748 Blank Page

Posted by antev on 02 March 2015 - 09:49 AM in Twigmo

My whole webiste goes with white screen , contacted hosting and other they said its our of our reach

Please submit a ticket at https://support.twigmo.com. In your ticket, please provide us with temporary FTP access to your server, so that Twigmo engineers could investigate the problem.

#213323 Addons On Twigmo Mobile Store Front.

Posted by antev on 04 May 2015 - 11:56 AM in Upcoming features

Twigmo uses its own HTML, JavaScript and CSS code. It allows to build a light-weight and mobile-friendly application. On the other hand, it means that Twigmo may be incompatible with some add-ons. Also, the ability to customize Twigmo is quite limited.

As for the Searchanise, unfortunately, it is not compatible with Twigmo at the moment.

#210794 Phone Number

Posted by antev on 09 April 2015 - 08:41 AM in Twigmo


It is possible to add some content to the page by using Java Script code. Please enter the code below to the "Custom JavaScript" section in the Twigmo Visual Editor:

(function() {
  var contentElement;
  var addPhoneNumber = function() {
	var newElement = document.createElement('div');
	newElement.innerHTML = '<p style="text-align: center; margin: 2px;"><a href="tel:18475555555">Click Here To Call Support 1-847-555-5555</a></p>';
	contentElement.insertBefore(newElement, contentElement.firstChild);
  var initContent = function() {
	contentElement = document.getElementById('all_content');
	if (!contentElement) {
	  window.setTimeout(initContent, 100);
	} else {

You can modify html code in this line:

newElement.innerHTML = '<p style="text-align: center; margin: 2px;"><a href="tel:18475555555">Click Here To Call Support 1-847-555-5555</a></p>';

Here you can see it in action: http://antev3.mymerchium.ru/?mobile .

#204855 Twigmo Addon Error.

Posted by antev on 10 February 2015 - 01:05 PM in Twigmo

johnbol1, please contact our support team at support.twigmo.com

#202409 Twigmo Addon Error.

Posted by antev on 13 January 2015 - 08:13 AM in Twigmo


Please try upgrading the Twigmo add-on in your installation to the latest version (3.7) to resolve the issue. Please refer to the following article to learn more about upgrading the add-on: https://support.twig...ade-twigmo-2-3- .

Thank you.

#216965 Confused ?

Posted by antev on 02 June 2015 - 02:53 PM in Twigmo

So in one word ( yes or no ). Can a customer come to my TWIGMO 'free' plan store,
place items in cart, checkout AND pay the same way they would if my store was not TWIGMO enabled ????
Sorry to seem like a dumb arse but if the TWIGMO free plan is the same or maybe better than the Version 4.1.4 Responsive theme then why engage the Responsive theme in the first place ???

No. On the free plan you have only a mobile catalog. There is a text: "This product can be added to cart only via the desktop website" on the product page with the link leading to the desktop version of this page. A user can navigate through the catalog using the Twigmo mobile version, but in order to add a product to cart, he/she has to switch to the desktop version using this link.

I think responsive is better because of the middle ground of tablets (iPads, Kindle Fires, etc.). Twigmo is OK for smartphones, but I think it looks really dorky and does not provide as nice of a user experience as a responsive site on tablets. Responsive covers all bases nicely.

In the Twigmo add-on settings, you can disable using Twigmo for tablets. So it will be used for mobile phones only.

#217046 Confused ?

Posted by antev on 03 June 2015 - 07:11 AM in Twigmo

if they want to buy one they have to find the nearest PC ????

No. They can buy a product using the same mobile phone, but the checkout page will not be mobile-optimized by Twigmo. You can see the free Starter plan in action here: http://antev-2.mymerchium.com/ .

Please let me know if you need any additional info.

#216911 Confused ?

Posted by antev on 02 June 2015 - 09:57 AM in Twigmo


Twigmo ? pricing and features. It says payments in feature list but what does it do ? will Twigmo take the payment and then pay me like Paypal or is this just saying it uses the normal process (if so why mention it at all).

Payments in Twigmo work like in a desktop store. The payment goes directly to the store.

The trial period via cs-cart says I have 8 days left, what then ? what level is this trial ? I know I can't afford the top level, might afford $90 a year but not till I've seen it in action.

After the trial period is over, your store will be switched to the free Starter plan. During the trial period all features of the Plus plan are available, except for the one - the copyright bar is not hidden.

If you choose the Basic plan, you will get the same features you have now except for the one - only the "Basic" theme will be available to you.

Thank you.

#217336 Confused ?

Posted by antev on 04 June 2015 - 02:42 PM in Twigmo

You are welcome. I hope Twigmo will work fine for you.

#217239 Confused ?

Posted by antev on 04 June 2015 - 09:18 AM in Twigmo

I have 4.1.4 and wish to make it responsive. If I enable the Twigmo addon then pay the
monthly fee for the basic level, will this make my website 'responsive' and able to
accept payments from a mobile device ?

Yes. I advise you to install the Twigmo add-on and check it during the trial period. If it meets your requirements, you can subscribe to the Twigmo service.

#216912 Adding Third Party Tracking Code To The Product And Conformation Page

Posted by antev on 02 June 2015 - 09:57 AM in Twigmo

I am afraid, I cannot make this modification without access to your store.

#216694 Adding Third Party Tracking Code To The Product And Conformation Page

Posted by antev on 01 June 2015 - 09:19 AM in Twigmo

present iam using the latest version 3.8 only

We still need your FTP access to make a necessary modification.