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#201712 Twigmo Admin Android

Posted by antev on 06 January 2015 - 06:37 AM in Twigmo

Hello, Džemal

Yes, you can use the Twigmo Admin application without using mobile storefront.

In order to disable Twigmo mobile storefront you should disable the "Phones" and "Tablets" check box after the "Show mobile version for" label on the Mobile storefront page of the Twigmo control panel (Add-ons > Manage add-ons > Twigmo).

Thank you.



#201750 Twigmo Admin Android

Posted by antev on 06 January 2015 - 11:22 AM in Twigmo

You are welcome!



#202409 Twigmo Addon Error.

Posted by antev on 13 January 2015 - 08:13 AM in Twigmo

Hello,

Please try upgrading the Twigmo add-on in your installation to the latest version (3.7) to resolve the issue. Please refer to the following article to learn more about upgrading the add-on: https://support.twig...ade-twigmo-2-3- .

Thank you.



#204855 Twigmo Addon Error.

Posted by antev on 10 February 2015 - 01:05 PM in Twigmo

johnbol1, please contact our support team at support.twigmo.com



#206748 Blank Page

Posted by antev on 02 March 2015 - 09:49 AM in Twigmo

My whole webiste goes with white screen , contacted hosting and other they said its our of our reach


Please submit a ticket at https://support.twigmo.com. In your ticket, please provide us with temporary FTP access to your server, so that Twigmo engineers could investigate the problem.



#207547 Изменение Логотипа Для Твигмо

Posted by antev on 10 March 2015 - 09:52 AM in Русский (Russian)  

Добрый день.
Вы можете изменить логотип на странице модуля "Твигмо" на вкладке "Настройки мобильной версии".



#207570 Изменение Логотипа Для Твигмо

Posted by antev on 10 March 2015 - 01:26 PM in Русский (Russian)  

Подскажите, как обновить модуль, при обновлении выдает ошибку:
Запущен процесс обновления модуля Твигмо.
Скачивается новая версия модуля. Пожалуйста, подождите...
Загрузка окончена.
Идет проверка прав доступа к файлам...
Fatal error: Call to undefined function Twigmo\Upgrade\fn_uc_is_writable_dest() in /var/www/fox/data/www/av-aks.ru/app/addons/twigmo/Twigmo/Upgrade/TwigmoUpgrade.php on line 38


Рекомендуем обновить модуль вручную - инструкция на английском. Также вы можете обратиться в тех. поддержку Твигмо, предоставив FTP доступ к вашему серверу. В таком случае наши специалисты бесплатно обновят модуль.

Витрина выдает такую ошибку при попытке зайти:


Проблема должна исчезнуть после обновления.



#207683 Изменение Логотипа Для Твигмо

Posted by antev on 11 March 2015 - 11:23 AM in Русский (Russian)  

Обновить получилось нормально, а визуальный редактор работать не хочет


Пожалуйста, обратитесь в тех. поддержку Твигмо, предоставив FTP доступ к вашему серверу.



#208338 Payment Page Problem With Twigmo

Posted by antev on 19 March 2015 - 07:33 AM in Twigmo

Hello,

At the moment the payment instructions are displayed on the order details page. I think it is reasonable to move them to the checkout page like in the desktop version. We are going to make these changes in the next version.

Thank you.



#208340 Payment Page Problem With Twigmo

Posted by antev on 19 March 2015 - 07:37 AM in General Questions

Please refer to my answer on this page.



#208685 Installing Twigmo

Posted by antev on 23 March 2015 - 07:54 AM in Twigmo

Hello,

Please submit a ticket at https://support.twigmo.com. In your ticket, please provide us with temporary FTP access to your server, so that Twigmo engineers could investigate the problem.

Thank you.



#210171 Different Block Location In Twigmo

Posted by antev on 03 April 2015 - 11:25 AM in Twigmo

Hello,
At the moment you can configure blocks only for the home page. Also, blocks for the product tabs are supported.



#210415 Different Block Location In Twigmo

Posted by antev on 06 April 2015 - 11:07 AM in Twigmo

how can i configure blocks for products tab?


Product tabs can be configured in the admin panel on the "Design" > "Product tabs" page. In the mobile version product tabs from the desktop version are shown. Please note that not all block types are supported. Only blocks with products, categories, html code and pages are supported.



#210794 Phone Number

Posted by antev on 09 April 2015 - 08:41 AM in Twigmo

Hello,

It is possible to add some content to the page by using Java Script code. Please enter the code below to the "Custom JavaScript" section in the Twigmo Visual Editor:

(function() {
  var contentElement;
  var addPhoneNumber = function() {
	var newElement = document.createElement('div');
	newElement.innerHTML = '<p style="text-align: center; margin: 2px;"><a href="tel:18475555555">Click Here To Call Support 1-847-555-5555</a></p>';
	contentElement.insertBefore(newElement, contentElement.firstChild);
  }
  var initContent = function() {
	contentElement = document.getElementById('all_content');
	if (!contentElement) {
	  window.setTimeout(initContent, 100);
	} else {
	  addPhoneNumber();
	}
  }
  initContent();
})();

You can modify html code in this line:

newElement.innerHTML = '<p style="text-align: center; margin: 2px;"><a href="tel:18475555555">Click Here To Call Support 1-847-555-5555</a></p>';

Here you can see it in action: http://antev3.mymerchium.ru/?mobile .



#210802 Twigmo App

Posted by antev on 09 April 2015 - 09:04 AM in Twigmo

Yes. To do it, please go to Add-ons > Manage Add-ons > Twigmo, and in the Mobile storefront tab clear both "Phones" and "Tablets" check boxes for the "Show mobile version for" setting.

After that your responsive theme will be used for mobile devices and you will be able to use mobile applications both for admin panel and storefront.

Posted Image



#211264 How To Customize The Appearance Depend On Language.

Posted by antev on 13 April 2015 - 09:48 AM in Twigmo

Hello,

At the moment Twigmo does not support RTL appearance. We are going to add this feature in the next version of the Twigmo add-on.

However, you can modify CSS in Visual Editor to make RTL appearance by yourself. The code below adds the "rtl" class to the body element for the Arabic language. Add this code to the "Custom JavaScript" section in the Twigmo Visual Editor. After that you have to write CSS styles in the "Custom CSS" section that add RTL appearance when the "rtl" class exists.

twg.initSettings = twg.func.wrap(twg.initSettings, function(srcFunc) {
  srcFunc();
  if (settings.cart_language.toLowerCase() == 'ar') {
	document.getElementsByTagName('body')[0].className += ' rtl';
  }
});



#211354 Homepage Block Positioning

Posted by antev on 14 April 2015 - 07:48 AM in Twigmo

Hello,

Please place the blocks on the "Twigmo home page" location to the single grid to resolve the issue with positioning.

Thank you.



#211528 Adding Third Party Tracking Code To The Product And Conformation Page

Posted by antev on 15 April 2015 - 07:45 AM in Twigmo

Hello,

We advise you to upgrade your Twigmo add-on to the latest version, which is 3.8. It supports Google Analytics and is available for your CS-Cart version.

Thank you.



#211861 Adding Third Party Tracking Code To The Product And Conformation Page

Posted by antev on 17 April 2015 - 12:50 PM in Twigmo

It is possible to add JavaScript code to the Twigmo by using Twigmo Visual Editor. Could you provide me with the URL of your store, so that I could check this tracking code.



#211863 How To Customize The Appearance Depend On Language.

Posted by antev on 17 April 2015 - 12:57 PM in Twigmo

Hello, Tom.

How can I get my banner from my home page show on twigmo home page/


You can edit blocks of the "Twigmo home page" location on the Design > Layouts page. Please make sure that "Twigmo home page blocks" option is selected for the "Home page content" setting on the "Mobile storefront" tab of the Twigmo control panel.

How do I remove the Powered by Twigmo?


To remove the copyright you can switch to the Plus plan ( http://www.twigmo.com/pricing/ ) that does not include Twigmo copyright.

Hope this will help you.



#212089 Desktop Homepage Gets Redirected To Mobile Version

Posted by antev on 20 April 2015 - 02:40 PM in Twigmo

Hello,

Please refer to our response at support.twigmo.com.



#212090 Twigmo 3.5 Download

Posted by antev on 20 April 2015 - 02:42 PM in Twigmo

Hello, John.

Please click here to download Twigmo 3.5 for CS-Cart 4. However, I recommend you to contact us at support.twigmo.com to resolve the problem with your Twigmo 3.8 installation.



#212166 Twigmo Payment - How To Setup Paypay Monthly Payment?

Posted by antev on 21 April 2015 - 08:55 AM in Twigmo

Hello, Tim.

I see this error in the Bluesnap control panel for your subscription: "Billing problems: Authorization has failed for this transaction. Please try again or contact your bank for assistance". Unfortunately, we cannot fix it on our side.

At the moment we do not accept payments by PayPal. However, we are going to add support of it in the nearest future.

As a solution I can offer you to switch to the annual subscription plan. It is a little bit cheaper and you have to pay only once a year.

Thank you.



#213310 Need Mailchimp Subscribe Block In Twigmo

Posted by antev on 04 May 2015 - 09:50 AM in Twigmo

Hello,

As far as I see, your store has the "Sign Up" block which works properly in the mobile version.



#213311 Addthis In Twigmo Product Pages

Posted by antev on 04 May 2015 - 09:51 AM in Twigmo

Twigmo is a SaaS solution and I am afraid that it is not possible to customize it in such a way.