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There have been 86 items by antev (Search limited from 20-Nov 18)



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#208685 Installing Twigmo

Posted by antev on 23 March 2015 - 07:54 AM in Twigmo

Hello,

Please submit a ticket at https://support.twigmo.com. In your ticket, please provide us with temporary FTP access to your server, so that Twigmo engineers could investigate the problem.

Thank you.



#208340 Payment Page Problem With Twigmo

Posted by antev on 19 March 2015 - 07:37 AM in General Questions

Please refer to my answer on this page.



#208338 Payment Page Problem With Twigmo

Posted by antev on 19 March 2015 - 07:33 AM in Twigmo

Hello,

At the moment the payment instructions are displayed on the order details page. I think it is reasonable to move them to the checkout page like in the desktop version. We are going to make these changes in the next version.

Thank you.



#207683 Изменение Логотипа Для Твигмо

Posted by antev on 11 March 2015 - 11:23 AM in Русский (Russian)  

Обновить получилось нормально, а визуальный редактор работать не хочет


Пожалуйста, обратитесь в тех. поддержку Твигмо, предоставив FTP доступ к вашему серверу.



#207570 Изменение Логотипа Для Твигмо

Posted by antev on 10 March 2015 - 01:26 PM in Русский (Russian)  

Подскажите, как обновить модуль, при обновлении выдает ошибку:
Запущен процесс обновления модуля Твигмо.
Скачивается новая версия модуля. Пожалуйста, подождите...
Загрузка окончена.
Идет проверка прав доступа к файлам...
Fatal error: Call to undefined function Twigmo\Upgrade\fn_uc_is_writable_dest() in /var/www/fox/data/www/av-aks.ru/app/addons/twigmo/Twigmo/Upgrade/TwigmoUpgrade.php on line 38


Рекомендуем обновить модуль вручную - инструкция на английском. Также вы можете обратиться в тех. поддержку Твигмо, предоставив FTP доступ к вашему серверу. В таком случае наши специалисты бесплатно обновят модуль.

Витрина выдает такую ошибку при попытке зайти:


Проблема должна исчезнуть после обновления.



#207547 Изменение Логотипа Для Твигмо

Posted by antev on 10 March 2015 - 09:52 AM in Русский (Russian)  

Добрый день.
Вы можете изменить логотип на странице модуля "Твигмо" на вкладке "Настройки мобильной версии".



#206748 Blank Page

Posted by antev on 02 March 2015 - 09:49 AM in Twigmo

My whole webiste goes with white screen , contacted hosting and other they said its our of our reach


Please submit a ticket at https://support.twigmo.com. In your ticket, please provide us with temporary FTP access to your server, so that Twigmo engineers could investigate the problem.



#204855 Twigmo Addon Error.

Posted by antev on 10 February 2015 - 01:05 PM in Twigmo

johnbol1, please contact our support team at support.twigmo.com



#202409 Twigmo Addon Error.

Posted by antev on 13 January 2015 - 08:13 AM in Twigmo

Hello,

Please try upgrading the Twigmo add-on in your installation to the latest version (3.7) to resolve the issue. Please refer to the following article to learn more about upgrading the add-on: https://support.twig...ade-twigmo-2-3- .

Thank you.



#201750 Twigmo Admin Android

Posted by antev on 06 January 2015 - 11:22 AM in Twigmo

You are welcome!



#201712 Twigmo Admin Android

Posted by antev on 06 January 2015 - 06:37 AM in Twigmo

Hello, Džemal

Yes, you can use the Twigmo Admin application without using mobile storefront.

In order to disable Twigmo mobile storefront you should disable the "Phones" and "Tablets" check box after the "Show mobile version for" label on the Mobile storefront page of the Twigmo control panel (Add-ons > Manage add-ons > Twigmo).

Thank you.