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Ghiyas

Member Since 07 Aug 2017
Offline Last Active Today, 11:19 AM
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Topics I've Started

Incomplete Orders

Today, 10:15 AM

Hi,

 

I have noticed quite a few incomplete orders on my system. Can anyone advise me why an order would go into incomplete?

 

I thought it would go into incomplete if a customer adds the products to their basket and then doesn't go ahead with the purchase (like the abandoned carts). However, there seem to be a few orders made by myself (which I use to quote for customers) that have gone into there but I always leave them in 'open' so I'm not sure why they have appeared in 'incomplete'.

 

Lastly, I have had one or two real orders appear as 'incomplete' instead of going into 'paid'. Luckily I get the order notification emails but this is very concerning as it could be easily missed!

 

Many thanks


Megnor Custom Js File?

07 February 2018 - 12:27 PM

Hi,

 

Is anyone able to explain what js/megnor/custom.js?ver=4.6.2 is? I found when using the Google Chrome dev tools to check the speed of my website and it says "Status Code: 404 Not Found" 

 

If I try to browse to it, it just returns the 404 error page. When I check the folder structure of my website, I dont have a folder called megnor

 

Many thanks!

 

 


Changing Product Page

31 January 2018 - 03:37 PM

Hi,

 

Is there a way I can add text before the price on all of my product pages? 

I have looked in the language variables section and cannot find anything, and have tried the "Edit content on-site" but neither worked. 

 

Is this possible? Perhaps I need to edit a .tpl file somewhere for this to work?

 

Many thanks!


Div Table

23 January 2018 - 08:45 AM

Hi,

 

I was wondering if someone could give me some advice on how to set up a div table in CS-Cart. I have tried to use http://divtable.com/generator/but it doesn't seem to work for me so I assume I am doing something wrong as I am a novice at website development! 

 

Normal tables work fine but I have seen that use div tables is better as they are responsive and mobile friendly which is what I will need

 

Many thanks!


Shipping Bug?

23 January 2018 - 08:32 AM

Not sure if anyone else has noticed this or if this would be considered a bug (I am using v4.6.2)

 

If I create an order, and the shipping cost is £10 but then change the shipping option to "collect in person" which would be free, it keeps the shipping cost at £10 unless I remember to manually override this by ticking the box, typing 0 then clicking recalculate totals.  

 

Is this supposed to happen, as this has caught us out a few times and we have had to go back to refund shipping charges?

 

Many thanks!