Can't Delete An Administrator (Cs-Commerce)

So I have an Administrator in my user list from CS-commerce and I can't delete that user or edit their information. This concerns me because if they get hacked and someone gets their username/password combo they will have full access to my site. And since I regularly update my passwords (for security reasons) who knows how long this password has been active. Not to mention I have recently found a hacked php script on my site so trying to clean up any possible ways the hacker gained access but I can't fix this one. Not real happy they they have permanent administrator access to my site. How can I fix this?

You can delete the admins from the database in the table 'cscart_users'.

Can't you convert the admin to a customer and then delete it?

Can't you convert the admin to a customer and then delete it?

Admin can't be converted to a customer (at least in the 4.7.x) through admin area.

Can't you convert the admin to a customer and then delete it?

Yeah, this admin won't even let me change the password or any type of editing. It is locked in place unlike other admins that I can freely updated/disable/delete.

You have to login as the root admin in order to delete an administrator.

You have to login as the root admin in order to delete an administrator.

I am the "root admin" as far as I can tell. Customer ID #1. The one I can't delete is customer #9399.

I should also note that #9399 admin shows as registered the same day as user #1 so someone has changes something there as that obviously isn't possible. They may have changed themselves to the root admin which is causing my issue.

I should also note that #9399 admin shows as registered the same day as user #1 so someone has changes something there as that obviously isn't possible. They may have changed themselves to the root admin which is causing my issue.

Again:

1. you have to delete this admin user directly in the database

2. your server/installation will need an "inspection" of all current/foreign files, changes and new files, database changes and unusual database entries and maybe a files comparsion with the original CS-Cart files

Check the database in the cscart_users table and see what admin users have the column "is_root" set to "Y". Ensure that your user_id #1 has that column set to Y.