Can't Open For This Vendor Store Page

General General Questions
1

Hi

I have a problem with my multi vendor marketplace, the page can't open for this vendor: http://enewwholesale.com/itzon-apparel.html

Show server error 500. See image for detail!

Does someone can help me to fix it please?

Thank in advance!

Franck

can't open for this vendor store page.jpg

2

Do you see any new records in the server error logs?

3

Do you see any new records in the server error logs?

Hi

I have downloaded the error log file, but how to find the problem and fix it?

Thank

4

I'm assuming you have your seo rules setup to add ".html" for products. You might try without it.... You might look for the product_id parameter in your admin view, then on the customer side use ?dispatch=products.view&product_id=[whatever the product id is].

This will then either translate to the actual seo URI or remain as entered if there is an SEO problem.

5

Try to open page with error, then check error log and find current time. Do you see new records?

6

I'm assuming you have your seo rules setup to add ".html" for products. You might try without it.... You might look for the product_id parameter in your admin view, then on the customer side use ?dispatch=products.view&product_id=[whatever the product id is].

This will then either translate to the actual seo URI or remain as entered if there is an SEO problem.

Hi,

I see other vendor store has the same with html for the end and works good.

Can you show me with more detail please? Because I don't know hot to do.

Thank


Try to open page with error, then check error log and find current time. Do you see new records?

Hi,

Can you show me with more detail please? Because I don't know hot to do.

Thank

7

Assume your product_id is 123 for the product.

Use a URL of:

yourdomain.com?dispatch=products.view&product_id=123
8

Can you show me with more detail please? Because I don't know hot to do.

Error log location depends on the server configuration. Contact hosting provider for details