Realtime Shipping & Vat (Bug)

Hi.

I have a problem with realtime shipping. I have setup the UPS realtime shipping price system. The price that CSCART gets and uses is ex vat. Vat here in Ireland is 23.5% so the quotes given by cscart are 23.5% wrong which is a massive amount.

The problem is I cannot just tick the VAT checkbox. when i do this i can get the cart to add 23.5% to the shipping cost but it then comes up as vat on the customer invoice. Im not VAT registered so cannot have VAT on the invoice.

I just need a way to add 23.5% to the price calculated by cscart. CSCart support said to use the "Shipping Charges" tab but this only adds price to the total products being bought and not the actual shipping rate.

To me, unless i am doing something wrong, is a bug in the system? how can this possibly work if the realtime price is 23.5% wrong?

Any other non vat registered companies using cscart and realtime shipping together?

Any help is appreciated.

Thanks

James

Dear James,

You can alter received rate in the app/Tygh/Shippings/Services/Ups.php file

$return['cost'] = $rates[$code]['rate'];

E.g. you can multiply this value to the required coefficient

Dear James,

You can alter received rate in the app/Tygh/Shippings/Services/Ups.php file

$return['cost'] = $rates[$code]['rate'];

E.g. you can multiply this value to the required coefficient

Hi, many thanks for replying. thats great. will keep that in mind as a backup. I'm hoping cscart will fix this as I'm fairly sure its a bug.

cscart is returning a subtotal from UPS and not the total payable for shipping.

You can see on the attached screen shot, the cs cart quote of €22.30, the actual cart checkout price of €22.30 and then the quote from ups showing €22.30 as a subtotal and €27.43 as the total payable.

If you think that it is a bug, please post it to the bug tracker. Your request will be processed faster in this case

If you think that it is a bug, please post it to the bug tracker. Your request will be processed faster in this case

Well cscart replied to my support request saying "This is how cscart is designed to work from default".

Im really frustrated as it is no good to me and i cannot see how this would work for anyone (maybe its just my country that has this problem) :-(

It is clearly giving a wrong shipping price but apparently this is how its meant to be.

I can offer you only to hire someone to update the default module according to your needs. Our team is at your service in this case

We can help you too. Contact us to get a free quote.

Best regards,

Alt-team.