Only after I edited a current mock vendor and created a new vendor that I now cannot access my admin backend. When I use the password reset, I get an email that comes to me to reset the vendors password but not admin. Any idea and help appreciated.
Only after I edited a current mock vendor and created a new vendor that I now cannot access my admin backend. When I use the password reset, I get an email that comes to me to reset the vendors password but not admin. Any idea and help appreciated.
Hello! We need to study your site to solve the problem.
Only after I edited a current mock vendor and created a new vendor that I now cannot access my admin backend. When I use the password reset, I get an email that comes to me to reset the vendors password but not admin. Any idea and help appreciated.
Please PM me temporary FTP access, we will reset your admin account
Thank you I managed a work-around. There was a default Admin account in phpmyadmin in cscart_users so I changed that email to MY other one and used a password reset on the admin login page. Once in to the cart backend, I deleted my original faulty cscart_user in phpmyadmin then created a new admin account with my regular email account in the carts backend. Does that make sense? Anyways it worked. Thanks again!
Thank you I managed a work-around. There was a default Admin account in phpmyadmin in cscart_users so I changed that email to MY other one and used a password reset on the admin login page. Once in to the cart backend, I deleted my original faulty cscart_user in phpmyadmin then created a new admin account with my regular email account in the carts backend. Does that make sense? Anyways it worked. Thanks again!
Thank you for keeping us informed!