How Do You Give Tracking Details To Your Customers?

Ideally I would like to send the tracking number and hotlink it to the carriers website in the Order Status Complete email.

Does someone sell an add-on to do this?

If not how are store operators letting customers know the tracking number and carrier?

Looking for best practice :/

Custom carrier can be added

http://forum.cs-cart.com/topic/38177-how-to-add-a-new-carrier/

If custom carrier is not defined then entered tracking number was not shown in customers order details page till 439 version

https://www.cs-cart.com/changelog439.html

[!] {#6389} Orders: Tracking number wasn't shown on the order details page, if the carrier wasn't specified. Fixed.

Ideally I would like to send the tracking number and hotlink it to the carriers website in the Order Status Complete email.

Does someone sell an add-on to do this?

If not how are store operators letting customers know the tracking number and carrier?

Looking for best practice :/

When you add new shipment, tick the "Send shipment notification to customer" checkbox and the customer will receive the message with tracking code and carrier. http://joxi.ru/12MeqbvibvPq2J

When you add new shipment, tick the "Send shipment notification to customer" checkbox and the customer will receive the message with tracking code and carrier. http://joxi.ru/12MeqbvibvPq2J

Thank you - I dont use shipments. Orders are sent in one parcel complete.

Does this make a difference?

Custom carrier can be added

http://forum.cs-cart.com/topic/38177-how-to-add-a-new-carrier/

If custom carrier is not defined then entered tracking number was not shown in customers order details page till 439 version

https://www.cs-cart.com/changelog439.html

[!] {#6389} Orders: Tracking number wasn't shown on the order details page, if the carrier wasn't specified. Fixed.

Thank you

Thank you - I dont use shipments. Orders are sent in one parcel complete.

Does this make a difference?

What do you use instead? How do you set tracking code in CS-Cart?

Thank you - I dont use shipments. Orders are sent in one parcel complete.
Does this make a difference?

Set the Shipped status to order only after the tracking code is added. The tracking url should be displayed in the invoice which is received by e-mail in this case. As alternative, you can add additional order status (e.g. Tracking code added and enable the Notify user option for this status)

When you add new shipment, tick the "Send shipment notification to customer" checkbox and the customer will receive the message with tracking code and carrier. http://joxi.ru/12MeqbvibvPq2J

Firstly, click New Shipment http://joxi.ru/YmEyxbvTxxb4m6, then you will see the "Send shipment notification to customer" checkbox http://joxi.ru/MAjz4gjUOOvLAe

Firstly, click New Shipment http://joxi.ru/YmEyxbvTxxb4m6, then you will see the "Send shipment notification to customer" checkbox http://joxi.ru/MAjz4gjUOOvLAe

If the Settings -> General -> Allow multiple shipments for a single order option is disabled, he will not see the New shipment button

If the Settings -> General -> Allow multiple shipments for a single order option is disabled, he will not see the New shipment button

Yes, you are right. I forgot about it.