Error When Trying To Access On Backoffice

Store Builder Questions
1

Hi,

today when i try to access to admin page i see this error:

[Tue Feb 09 12:21:02 2016] [error] [client 79.3.15.28] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 76 bytes) in .... /app/functions/fn.log.php on line 80

I've open this file and the function is fn_log_event...

Thanks

2

Hi,

today when i try to access to admin page i see this error:

[Tue Feb 09 12:21:02 2016] [error] [client 79.3.15.28] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 76 bytes) in .... /app/functions/fn.log.php on line 80

I've open this file and the function is fn_log_event...

Thanks

Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.

3

Try to open config.local.php file and add

@ini_set('memory_limit', '512M');

before this line:

if (!defined('CONSOLE')) {
4

Try to open config.local.php file and add

@ini_set('memory_limit', '512M');

before this line:

if (!defined('CONSOLE')) {

Looks like it is already set at 512.?

5

Looks like it is already set at 512.?

Yes, according to the error message it is already set to 512M.

512M should be enough for most installations, this is why the issue requires examination on the server.